Donley Ford of Galion, Inc. - Service Center

If I have to retype this for the third time,rating will go down. No problems. Tim fixed problem with screen in less than 2 minutes. go down. No problems. Tim fixed problem with screen in less than 2 minutes. More

I've been a customer of Donley Ford for 20+ years. I've always gotten great deals and excellent service. They always go above and beyond. always gotten great deals and excellent service. They always go above and beyond. More

All the people are very nice. The salesman that sold me my vehicle was not honest at all. Never received a owners manual like I was promised. And the white stuff on the one side of my vehicle was not wax. my vehicle was not honest at all. Never received a owners manual like I was promised. And the white stuff on the one side of my vehicle was not wax. He’s not there anymore. Other then those issues I had good dealings. More

great experience always pleased very pleased with the service. the salesman hasn't forgotten me. am always remembered. always remembered. would never buy another car from any othe very pleased with the service. the salesman hasn't forgotten me. am always remembered. always remembered. would never buy another car from any other dealship. thanks for all your good word More

oil and Filter change Very happy with the service manager. I appreciate the loaner and fast time it was completed. Karl was very nice and cooperative. I would say the servi Very happy with the service manager. I appreciate the loaner and fast time it was completed. Karl was very nice and cooperative. I would say the service department was better than previous times I was there. More

The usual I had my F-150 in for a scheduled service like I've done every 5,000 miles since I bought the truck. I've always trusted the service department and Do I had my F-150 in for a scheduled service like I've done every 5,000 miles since I bought the truck. I've always trusted the service department and Donly/Galion to take care of my truck. Karl is very thorough and makes sure everything is done right. More

The communication with the service department was excellent. Karl was helpful with accessing my Ford Pass credits. He kept in touch before, during and after the service was completed on the truck. Th excellent. Karl was helpful with accessing my Ford Pass credits. He kept in touch before, during and after the service was completed on the truck. Thanks! More

Everyone was great to work with. They answered all my questions ans addressed all my concerns. Andy is a great guy and very knowledgeable I look forward to working with him in the future. questions ans addressed all my concerns. Andy is a great guy and very knowledgeable I look forward to working with him in the future. More

Brake repair This dealership was in constant communication with me during the repair process. The Ford Pass program helped lower the cost of the repair. Thank yo This dealership was in constant communication with me during the repair process. The Ford Pass program helped lower the cost of the repair. Thank you More

Been there 5 times since January We bought a 2018 Eco Sport the first of this year and have to take it back 5 times for engine light and wipers washer, we put 1000 miles on it and had We bought a 2018 Eco Sport the first of this year and have to take it back 5 times for engine light and wipers washer, we put 1000 miles on it and had too many trips back to the dealer . More