Donley Ford of Galion, Inc. - Service Center

I have no complaints with these guys! They are all great, respectful, friendly and just awesome! Service department is amazing as well! The whole staff show care for their customers at all times and that’s w respectful, friendly and just awesome! Service department is amazing as well! The whole staff show care for their customers at all times and that’s why I will always keep my vehicle maintenance up to check with them! Keep up the great customer service guys!! More

Donley Ford in Galion is people-centered. The staff is excellent at answering questions and explaining well those questions about vehicles and services both needed and available. excellent at answering questions and explaining well those questions about vehicles and services both needed and available. More

Karl Them, was very helpful and explained the service process. My service took longer than expected because of a Ford recall on my vehicle, So I was given a car to drive until the service was completed, process. My service took longer than expected because of a Ford recall on my vehicle, So I was given a car to drive until the service was completed, I really appreciate Donley Ford doing this I was able to complete my errands and get my car serviced. More

donley of galion clean, friendly and open. Did what I asked and let me know of any other possible problems. Nothing major on either vehicle. All information updated as clean, friendly and open. Did what I asked and let me know of any other possible problems. Nothing major on either vehicle. All information updated as needed More

Had new tires installed with a front end alignment. Bought new tires through the dealership. Package included mounting, balancing, alignment, lifetime rotations. The whole process took too long due to Bought new tires through the dealership. Package included mounting, balancing, alignment, lifetime rotations. The whole process took too long due to their alignment equipment being inoperable. They had to out source the alignment which took longer. Had to leave it overnight. While they had the truck, they corrected a problem with the Start/Stop function by basically re-booting the technology. Even though it took a long time to complete everything, they did a great job in that the tires look great and the Start/Stop works like it should. More

Excellent service. Thanks Karl.Everything went as Excellent service. Thanks Karl. Everything went as promised and was on time. We would definitely recommend using the dealership for service. The pri Excellent service. Thanks Karl. Everything went as promised and was on time. We would definitely recommend using the dealership for service. The prices were extremely competitive. More

Always been able to get in for appointments within a short period. Good about working with my schedule and keeping me informed of progress of the day’s work. short period. Good about working with my schedule and keeping me informed of progress of the day’s work. More

Great personal service I had a defective diver side window that the sales team pointed out when I pick my new truck up. Donley ordered the new window and put it in. Great I had a defective diver side window that the sales team pointed out when I pick my new truck up. Donley ordered the new window and put it in. Great service. More

Friendly staff and will do what they can to take care of their customers! Happy to have my Escape serviced at Donley Ford of Galion their customers! Happy to have my Escape serviced at Donley Ford of Galion More

Great place to purchase a car! Our Ford Escape was purchased in December 2019. Tim McCane was our sales person we dealt with and a swell guy to work with. He had our best interest in mind. He answered purchased in December 2019. Tim McCane was our sales person we dealt with and a swell guy to work with. He had our best interest in mind. He answered all of our questions and we highly recommend him to anyone interested in purchasing a vehicle. A great guy and a great dealership! More