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Donley Ford of Galion, Inc. - Service Center

Galion, OH

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124 Reviews
Call Service Center (419) 468-4322

124 Reviews of Donley Ford of Galion, Inc. - Service Center

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December 30, 2022

Everyone is friendly and they do excellent work I always go to Donley for my service More

by jhorsle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne
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Jan 02, 2023 -

Donley Ford of Galion, Inc. responded

Thank you so much for your feedback! We are thrilled that you had another good visit with us. We appreciate you and look forward to seeing you again in the future.

December 10, 2022

Took care of our needs and kept in communication with us during the service that was completed More

by kkaiser1765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for your feedback. We are happy to hear that the service you received was what you were hoping for. Take care and we will see you next time!

November 05, 2022

Extremely good communication during first call through final pick-up! Very competitive on price for parts/labor and delivered as they promised! More

by ebrightj13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Them
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Nov 08, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for taking the time to submit your feedback. We are so happy that we were able to meet your expectations and we look forward to working with you again in the future.

November 04, 2022

Quick, easy, in and out process. Service dept even took care of a recall quickly without me asking. Appreciate the prompt work and the overall attitude of the service adviser and tec More

by Eferrell1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Nov 08, 2022 -

Donley Ford of Galion, Inc. responded

Thank you so much for your feedback. We love to get reviews like this. We are so happy to have been able to get you in and taken care of quickly and back on the road. We are always here when you need us. Thanks again and we look forward to earning your business again in the future.

September 30, 2022

Alex was great to work with made sure he found the perfect car for me and the right price range I needed to be in! If you’re looking for a car go see Alex you won’t be disappointed!! Thank you so much More

by Staci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryant Kucera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Reed
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Oct 03, 2022 -

Donley Ford of Galion, Inc. responded

Thank you so much Staci! We're so glad that Alex and the team were able to get you into the perfect car for the right price! We truly appreciate your positive feedback and recommendations. Congratulations on your new Mazda CX-3, we hope you enjoy your new ride!

September 22, 2022

Got The Works oil change and had a wonderful experience, completed in a timely fashion and for a reasonable price. More

by mullinoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Them
Report | Print
Sep 22, 2022 -

Donley Ford of Galion, Inc. responded

We are so happy to hear that you were satisfied with your service experience. We are here to help when you need us again in the future.

September 21, 2022

The team at Donnelley Ford in Gallion was a pleasure to work with. No games just straightforward pricing and a willingness to earn my business. I would recommend Tim McCane and the entire team. Thank you! More

by RRDubOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for taking the time to write this review. This is the experience we strive to provide on every visit. We are so happy that your were able to find the right vehicle. We look forward to earning your business again in the future. Enjoy your new ride!

September 15, 2022

The problem was not resolved and took an hour longer than expected, It was a recall on the brakes, and they sound as bad if not worse then when I took in More

by d_adelman
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service dept.
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September 13, 2022

We really like Tim McCane. He is the reason we come to Donley Ford! He goes above and beyond the call of duty every time! More

by jotrax522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for the kind words. We appreciate you and look forward to helping you again in the future.

July 21, 2022

Great group to work with. Easy in and out process. Will definitely recommend to anyone in need of car. More

by adam_kahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Kopina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Kucera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for the 5 Star review and positive feedback, we truly appreciate it!

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