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Donley Ford of Galion, Inc.

Galion, OH

4.9
485 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Galion team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Galion location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Galion have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Galion professionals.
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702 Charles St.

Galion, OH

44833

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Showing 485 reviews

September 22, 2022

Got The Works oil change and had a wonderful experience, completed in a timely fashion and for a reasonable price. More

by mullinoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Them
Sep 22, 2022 -

Donley Ford of Galion, Inc. responded

We are so happy to hear that you were satisfied with your service experience. We are here to help when you need us again in the future.

September 22, 2022

Great people to work with. Tim gave great information on the truck and service was excellent. More

by kennyweaver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Donley Ford of Galion, Inc. responded

Thank you so much for your feedback. We are so happy to have been able to provide the customer service and information that you were looking for. We strive for that every time. Thank you for your purchase and enjoy your new ride!

September 22, 2022

My office has been working with Tim for almost a year to obtain a new Dog Warden vehicle and he came through! This opportunity presented itself and Tim immediately contacted me before it went to someone els More

by dogwarden
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for giving us your feedback. We are so glad we were able to find a vehicle that worked for your needs. Thank you again for the opportunity. We look forward to earning your business again in the future. Enjoy the new ride!

September 21, 2022

Alex was extremely helpful and willing to go out of his way to give me a nice video of the car before we drove there to see it. He was a joy to work with through the whole process! More

by Scudder71780
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy, Alex Reed
Sep 26, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for your review. We are so happy that your experience was enjoyable. We strive to ensure flexibility during your car search and purchase process and try to accommodate as much as possible. We are happy to have been able to acheive that for you. Enjoy your new ride and we look forward to earning your business again in the future.

September 21, 2022

The team at Donnelley Ford in Gallion was a pleasure to work with. No games just straightforward pricing and a willingness to earn my business. I would recommend Tim McCane and the entire team. Thank you! More

by RRDubOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for taking the time to write this review. This is the experience we strive to provide on every visit. We are so happy that your were able to find the right vehicle. We look forward to earning your business again in the future. Enjoy your new ride!

September 20, 2022

Fourth car from here, with Tim as my Salesman! They are willing to work with you and get you into the vehicle that you need! More

by james.stacy22
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for your feedback. We are so happy to have been able to provide a positive experience for you. We are happy you were able to find, "The One." We look forward to earning your business again in the future. Enjoy your new ride!

September 15, 2022

The problem was not resolved and took an hour longer than expected, It was a recall on the brakes, and they sound as bad if not worse then when I took in More

by d_adelman
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service dept.
September 13, 2022

We really like Tim McCane. He is the reason we come to Donley Ford! He goes above and beyond the call of duty every time! More

by jotrax522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for the kind words. We appreciate you and look forward to helping you again in the future.

September 10, 2022

From the moment I walked in Tim understood my needs, what I was trying to accomplish and the timeline I was dealing with. He was professional, thorough and friendly most of all. I will continue to do my busi More

by bucyrusbrad05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Donley Ford of Galion, Inc. responded

Thank you so much for your feedback. We are so happy that we were able to provide you with the customer service you were looking for. Congratulation on your new truck! We look forward to earning your business again in the future.

September 01, 2022

Great team and personalities and awesome job to help me get back on my feet More

by TimothySchoeneman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Kopina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

TimothySchoeneman responded

Thank you so much for giving me another chance

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