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Donley Ford of Galion, Inc.

Galion, OH

4.9
485 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Galion team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Galion location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Galion have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Galion professionals.
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702 Charles St.

Galion, OH

44833

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Showing 485 reviews

October 07, 2022

Returning Customer! We have always been treated very well. Very happy with our purchase. Tim is extremely knowledgeable and fair. They make sure the customer is happ More

by julie.bell86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for taking the time to submit your feedback. We love to get reviews like this and are thrilled that you had a good experience with us during your purchase process. We are so happy to have been able to help you find the right vehicle and look forward to seeing you again in the future. Enjoy your new ride!

October 06, 2022

Very friendly service. Was nice that they didn’t try to be pushy on extras. Also was very happy with the speed in the buying process. More

by djcamcircosta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Reed
Oct 11, 2022 -

Donley Ford of Galion, Inc. responded

Thank you so much for your feedback. We strive to make the buying process as painless as possible and are so glad that we were able to provide that. We hope to earn your business again in the future. Enjoy your new ride.

October 03, 2022

This is my third new Ford vehicle from the Donley family of dealerships, but my first from Galion. I was a little disappointed that I was not offered any incentive discount for being a returning customer, a More

by Christine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
Oct 11, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for your feedback Christine! We are so happy that we were able to help you with your vehicle purchase and hope to continue to earn your business in the future. Enjoy your new ride!

Oct 11, 2022 -

Christine responded

Thanks, Alex

September 30, 2022

I had the best experience with Drew! Id recommend this dealership to everyone. Such a quick and easy process. Will definitely be back in the future! More

by diana.levalley21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Kopina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Donley Ford of Galion, Inc. responded

We're so glad to hear you enjoyed your buying experience with Drew and the team. Thank you for giving Donley Ford of Galion a chance to assist you with your vehicle purchase. Congratulations on your new Chevy Trax and we look forward to your next visit with us!

September 30, 2022

Alex was great to work with made sure he found the perfect car for me and the right price range I needed to be in! If you’re looking for a car go see Alex you won’t be disappointed!! Thank you so much More

by Staci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryant Kucera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Reed
Oct 03, 2022 -

Donley Ford of Galion, Inc. responded

Thank you so much Staci! We're so glad that Alex and the team were able to get you into the perfect car for the right price! We truly appreciate your positive feedback and recommendations. Congratulations on your new Mazda CX-3, we hope you enjoy your new ride!

September 30, 2022

Donley Ford and their staff are always excellent folks with which to work. These 2 purchases are our 5th and 6th vehicles over the course of several years. More

by XXX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
Oct 03, 2022 -

Donley Ford of Galion, Inc. responded

Congratulations on your New vehicle purchases! We always enjoy hearing from long-term clientele like yourself. Your feedback is truly important to us! Thank you for continuing to choose Donley Ford of Galion and we look forward to assisting you more, for many years to come!

September 29, 2022

Everyone is very friendly and helpful! They will always get the answers you need and I appreciated the patience they had with ordering my 22 bronco! More

by sarareed62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Kopina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Donley Ford of Galion, Inc. responded

Congratulations on your New Ford Bronco, great color choice! We're so glad Drew and the team were able to provide you with an exceptional buying and ordering experience. We hope you enjoy your New Ford Bronco and we hope to work with you again next time. Thanks again for choosing Donley Ford of Galion!

September 28, 2022

Extremely happy with the Donley experience. Tim McCane was very professional and very helpful through out the entire process. Answered all my questions and made the trip to Donley worth while. More

by ken.miracle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for the fantastic review, we're happy to hear it. We hope you enjoy your new Ram 1500 and we look forward to sharing your feedback with the team. Please let us know if you have any questions along the way and thanks again for choosing Donley Ford of Galion!

September 26, 2022

I purchased a used 2016 F350 with 56000 miles on it. I was told I was being sold a "Ford Certified" truck. Upon my first drive the check fuel cap light came on and then the engine light came on. I also More

by Bam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Kucera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Them
Oct 11, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for taking the time to submit your feedback! We regret that your initial after purchase experience went that way but we are very happy that we were able to take care of things and make sure that your issues were resolved. We hope to get the opportunity to earn your business again in the future. Enjoy that F-350!

September 24, 2022

Extremely happy with my experience at Donley and even more happy with the truck Tim McCane help me find. More

by Nathaniel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for your feedback Nathaniel! We are so happy that you found, "The Truck" and that you were happy with your experince. Please don't hesitate to reach out if there is anything you need. Enjoy your new ride!

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