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Donley Ford of Galion, Inc.

Galion, OH

not yet
rated
485 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Galion team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Galion location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Galion have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Galion professionals.
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702 Charles St.

Galion, OH

44833

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Showing 485 reviews

May 20, 2020

Brake repair This dealership was in constant communication with me during the repair process. The Ford Pass program helped lower the cost of the repair. Thank yo More

by bryan.peak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken at the service desk
May 20, 2020 -

Donley Ford of Galion, Inc. responded

Thank you! We appreciate knowing you were pleased with your experience! We look forward to seeing you again.

May 19, 2020

Been there 5 times since January We bought a 2018 Eco Sport the first of this year and have to take it back 5 times for engine light and wipers washer, we put 1000 miles on it and had More

by ROBERTBJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020 -

Donley Ford of Galion, Inc. responded

Thank you for choosing Donley Ford of Galion. We appreciate your understanding that the problems you’ve had with your 2018 Ford EcoSport are manufacturer related. We don’t see such concerns often. But we strive to keep our customers happy and resolve every problem we encounter that is within our ability. We will continue to help in any way possible and look forward to helping you resolve the issues

April 27, 2020

Karl is always super helpful and went out of his way during a difficult time to make getting my oil change fast and convenient. Thank you! More

by irishtimbit
Recommend Dealer
Yes
Employees Worked With
Karl
Apr 27, 2020 -

Donley Ford of Galion, Inc. responded

Thanks for a great review! We're always pleased to hear of happy customers! We look forward to seeing you next time!

April 27, 2020

With the social distancing I as happy that I could get oil change and new tires taken care of so efficiently. Thanks for great service More

by SPREEVE383
Recommend Dealer
Yes
Employees Worked With
Karl Them
Apr 28, 2020 -

Donley Ford of Galion, Inc. responded

Thanks so much! We are working hard to keep our employees and customers safe! Your review is very much appreciated! We look forward to seeing you again!

April 25, 2020

Had a great experience they are very helpful in every step of the way I would recommend them they've always went above and beyond More

by Gibson Electrical LLC
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Renner, Cindy May
Apr 27, 2020 -

Donley Ford of Galion, Inc. responded

Thanks for your 5 star review and kind words! It was a pleasure working with you and we look forward to doing so again!

April 25, 2020

Fast, easy, and friendly. I purchased a 2019 Ford Ranger and it was the fastest and smoothest new car purchase Iv ever made. The online system made financing ahead of time possible. All I need to do was sch More

by jerryb
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tricia Kennedy, Niki Evanoff, Jeffrey Renner, Cindy May, Zak Smith, Aaron Keeran, Michelle Everly
Apr 27, 2020 -

Donley Ford of Galion, Inc. responded

Thank you! Great to hear that your experience went well! Congratulations on your new 2019 Ford Ranger and we look forward to seeing you again!

April 24, 2020

This was the first time I checked online to purchase a vehicle. The experience from beginning to end was very easy. I went to the dealership to finalize everything. Everyone at the dealership kept their s More

by harrisonrick76
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tricia Kennedy, Jeffrey Renner, Cindy May
Apr 27, 2020 -

Donley Ford of Galion, Inc. responded

This is great to hear! We strive to make the buying experience as smooth and safe as possible, especially in these trying times! Congratulations on your new vehicle and we look forward to seeing you again!

April 24, 2020

Andy Tilley and the rest of the staff at Donley Ford in Galion, OH delivered exceptional service. Purchasing our new vehicle was a smooth and pain free process. Their customer service is second to none. Th More

by Brett
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Renner, Cindy May, Aaron Keeran
Apr 24, 2020 -

Donley Ford of Galion, Inc. responded

Thanks for a great review! Happy customers make us happy! Thanks for choosing Donley Ford of Galion!

April 21, 2020

Fast friendly. Courteous doing a good job. Glad they are essential. Will return for good service. Thanks to my points my oil change was reduced. Thanks More

by rrobin7
Recommend Dealer
Yes
Employees Worked With
Karl Them
Apr 21, 2020 -

Donley Ford of Galion, Inc. responded

Thanks for a great review! We strive to make every customers experience a good one! Glad to hear yours was!

March 12, 2020

Fuel mileage. Treated poorly from staff and garage people. No issues was solved. The only time they treat us fairly when we leased. We think maybe we got a bad deal More

by HOTELLINGMARLENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Tilley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Donley Ford of Galion, Inc. responded

Thank you for communicating with us your concerns. We have reviewed everything and your vehicle is getting accurate MPG at this time. Please let us know if this changes so we can continue to help trouble shoot the issue.

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