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Donley Ford of Galion, Inc.

Galion, OH

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rated
485 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Galion team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Galion location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Galion have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Galion professionals.
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702 Charles St.

Galion, OH

44833

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Showing 485 reviews

June 26, 2020

All the people are very nice. The salesman that sold me my vehicle was not honest at all. Never received a owners manual like I was promised. And the white stuff on the one side of my vehicle was not wax. More

by mullet1850
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zak Smith
Jun 26, 2020 -

Donley Ford of Galion, Inc. responded

Thank you for your kind words. As for your past experience, we do apologize. Please call Aaron Keeran at 419- 468-4322. He is our General Sales Manager and can help you with your owner's manual. Thanks for choosing Donley Ford of Galion

June 26, 2020

great experience always pleased very pleased with the service. the salesman hasn't forgotten me. am always remembered. always remembered. would never buy another car from any othe More

by rinklesmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Donley Ford of Galion, Inc. responded

Thank you! It's always a pleasure to see you! We appreciate you and your kind words and 5 star review!

June 26, 2020

I've been a customer of Donley Ford for 20+ years. I've always gotten great deals and excellent service. They always go above and beyond. More

by drhorton50
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl in the service department
Jun 29, 2020 -

Donley Ford of Galion, Inc. responded

Thank you! Having loyal customers like you is the most important part of our business! We appreciate you and your 5 star review! Always a pleasure to work with you!

June 26, 2020

The team at Donley Ford of Galion is the best. Bought a used truck but treated no different than any other. The sale department ( Andy) treated us like royalty. Aaron the sales manager was awesome. And to More

by superscotty07
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl in service , Cindy May, Aaron Keeran
Jun 29, 2020 -

Donley Ford of Galion, Inc. responded

That's great! It seems you've gotten to know our entire team and you're right ... they're a great team! Thanks for choosing Donley Ford of Galion!

June 12, 2020

oil and Filter change Very happy with the service manager. I appreciate the loaner and fast time it was completed. Karl was very nice and cooperative. I would say the servi More

by VAWORLD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Them
Jun 12, 2020 -

Donley Ford of Galion, Inc. responded

Thank you for your kind words and great review! And for choosing Donley Ford of Galion!

June 11, 2020

The usual I had my F-150 in for a scheduled service like I've done every 5,000 miles since I bought the truck. I've always trusted the service department and Do More

by rebaker47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Them
Jun 11, 2020 -

Donley Ford of Galion, Inc. responded

Thanks for your kind words! It's always a pleasure working with you and we appreciate you being a loyal customer!

June 11, 2020

The communication with the service department was excellent. Karl was helpful with accessing my Ford Pass credits. He kept in touch before, during and after the service was completed on the truck. Th More

by kroesch1
Recommend Dealer
Yes
Employees Worked With
Karl
Jun 11, 2020 -

Donley Ford of Galion, Inc. responded

Thank you! We're always pleased to hear from happy customers! Thanks for choosing Donley Ford of Galion!

June 10, 2020

Great place to do business with. My family has purchased several vehicles here in the past and will continue to do business with them. Professional, courteous and never pushy. They will go out of their way More

by GG
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Detail, Cindy May, Aaron Keeran, Michelle Everly
Jun 10, 2020 -

Donley Ford of Galion, Inc. responded

Thank you! It's always a pleasure to work with you! Thanks for a great review and for being loyal customers!

May 29, 2020

20 edge Andy and Donley are easy to work with. Dealership is clean, Everyone is friendly. Very patient with our changes and questions. All are very helpful More

by nhyesman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2020 -

Donley Ford of Galion, Inc. responded

Thank you for your kind words and great review! Andy and all of us at Donley enjoyed working with you!

May 26, 2020

Everyone was great to work with. They answered all my questions ans addressed all my concerns. Andy is a great guy and very knowledgeable I look forward to working with him in the future. More

by drhorton50
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Keeran
May 26, 2020 -

Donley Ford of Galion, Inc. responded

Thank you! We appreciate your kind words and great review! We look forward to seeing you again!

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