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Donley Ford of Galion, Inc.

Galion, OH

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rated
485 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Galion team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Galion location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Galion have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Galion professionals.
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702 Charles St.

Galion, OH

44833

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Showing 485 reviews

September 05, 2020

A few weeks ago we stopped by to look at some ford fusions.. Tim let us test drive and check out all that we wanted.. great service and didn’t feel pressured at all like other dealerships! He was know More

by Sarahcampbell1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Donley Ford of Galion, Inc. responded

Thank you for your 5 star rating and review! We are so pleased to hear you were taken such great care of by Tim! He is a great addition to our team! Congratulations on your new purchase and safe travels! Thank you for choosing Donley Ford Lincoln of Galion!

September 04, 2020

Excellent process from start to finish. By far the best car buying experience we have had. Mr. McCane was very attentive and quickly addressed all of our questions. More

by Chad Miller
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Donley Ford of Galion, Inc. responded

Thank you for your 5 star rating and review! We are so glad we were able to deliver an exceptional car buying experience! Tim is a great addition to our team and we are so lucky to have him. We will pass along your kind words! Thank you for choosing Donley Ford Lincoln of Galion!

September 04, 2020

I have no complaints with these guys! They are all great, respectful, friendly and just awesome! Service department is amazing as well! The whole staff show care for their customers at all times and that’s w More

by starfire1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurtis (Service Dept) , Cindy May
Sep 04, 2020 -

Donley Ford of Galion, Inc. responded

Thank you for taking the time to share about your experience! Here at Donley Ford Lincoln we strive to have the very best on staff and are pleased your needs were met! We look forward to your next visit! Thank you for choosing Donley Ford Lincoln of Galion!

September 02, 2020

They are very good people. They help you to get what vehicle you want. I would go back again when I need another vehicle. They are very polite More

by Tammycasler68
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zak Smith
Sep 03, 2020 -

Donley Ford of Galion, Inc. responded

Hearing that you had such a great experience here is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Donley Ford Lincoln of Galion! We look forward to serving you for many years to come!

August 22, 2020

I felt very comfortable working with the entire staff. It was pouring that day and they took care of my every need. Everyone was professional and helpful. Thanks! More

by uittod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Donley Ford of Galion, Inc. responded

Thank you for your kind words regarding your recent visit with us! We will be sure to pass along your kind words, and we look forward to your next visit with us! Thank you for your 5 star review and for choosing Donley Ford of Galion!

August 21, 2020

Donley Ford in Galion is people-centered. The staff is excellent at answering questions and explaining well those questions about vehicles and services both needed and available. More

by jacksonlady60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl in Service Department, Aaron Keeran, Tricia Kennedy
Aug 24, 2020 -

Donley Ford of Galion, Inc. responded

We are so glad you've enjoyed your experience here at Donley Ford in Galion and are happy to assist with all your future needs. Please feel free to reach out anytime you have questions or concerns. Thank you for your review and your rating it is very much appreciated!

August 19, 2020

Karl Them, was very helpful and explained the service process. My service took longer than expected because of a Ford recall on my vehicle, So I was given a car to drive until the service was completed, More

by rshears25
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karl Them
Aug 24, 2020 -

Donley Ford of Galion, Inc. responded

We appreciate all the kind words and thank you for your business. It is great that Karl Them was able to provide a hassle-free experience for you. We are happy that you're happy and we're looking for your next visit. Thank you for your 5 star review and for choosing Donley Ford of Galion!

August 12, 2020

donley of galion clean, friendly and open. Did what I asked and let me know of any other possible problems. Nothing major on either vehicle. All information updated as More

by aupaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Them
Aug 12, 2020 -

Donley Ford of Galion, Inc. responded

Thank you for your kind words regarding your recent visit with us! We are glad that we could provide you with clean, friendly, and open services. We strive to provide you with clear communication and information when it comes to your vehicle's needs. We look forward to your next visit with us! Thank you for your 5 star review and for choosing Donley Ford of Galion!

August 01, 2020

Very happy with our new Escape! Andy went above and beyond to make sure my wife found the perfect vehicle to meet her needs. Donley does not disappoint. More

by baughn.kyle
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2020 -

Donley Ford of Galion, Inc. responded

Thank you for your kind words regarding your recent experience with us! We are glad that we could provide you with a thorough and efficient sales experience, where we could help you and your wife find the perfect vehicle for your needs. We will pass along your kind words to Andy and the rest of our team! Thank you for your 5 star review and for choosing Donley Ford of Galion!

July 22, 2020

Had new tires installed with a front end alignment. Bought new tires through the dealership. Package included mounting, balancing, alignment, lifetime rotations. The whole process took too long due to More

by rebaker47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Them
Jul 23, 2020 -

Donley Ford of Galion, Inc. responded

Thank you for sharing your feedback regarding your recent experience with us! We are glad that we could provide you service that was thorough and precise regarding your vehicle's needs. We work to provide quality and friendly work so that you have a great experience with us, and we are glad we could do so for you. Thank you for choosing Donley Ford of Galion!

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