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Donley Ford of Galion, Inc.

Galion, OH

not yet
rated
485 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Galion team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Galion location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Galion have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Galion professionals.
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702 Charles St.

Galion, OH

44833

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Showing 485 reviews

December 30, 2020

Andy was SUPER, patient while we made our decision. Improvement would be for better communications with finance so that paperwork is handled smoother. Even with MINOR paperwork issues ... WE are very More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy May
Jan 04, 2021 -

Donley Ford of Galion, Inc. responded

Congratulations on your New Ford!! We are working hard this year on becoming efficient and we look forward to your next visit being even better!

December 29, 2020

He always work with me on a new car they maintain it for me and do good service and I’m very happy to know Tim McCain and get deals from him More

by Coyote_baker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the thoughtful review! We will pass it along to Tim!

December 28, 2020

VERY HAPPY WITH MY SERVICE. IF I HAVE A PROBLEM THEY ARE THERE TO HELP SOLVE IT FOR ME. IF I WASN"T HAPYYOU WOULD KNOW IT> I WOULDN"TBEBACK> More

by skempf68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zak Smith
Dec 28, 2020 -

Donley Ford of Galion, Inc. responded

Thank you for the review!

December 23, 2020

Karl is always Pleasant, helpful. Vehicle was ready when promised. Donley is a good dealership! Everyone is always asking if you need anything ! Thank You! Love working w/ Andy Tilley More

by nhyesman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Donley Ford of Galion, Inc. responded

Thank you for this great review! We will share this with our team!

December 20, 2020

Donley always places high priority on meeting customer needs and showing excellent people skills. The service department always provides their BEST as does ALL STAFF. More

by jacksonlady60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Them
Dec 28, 2020 -

Donley Ford of Galion, Inc. responded

Thank you on the great review! We appreciate the acknowledgment and look forward to your next visit!

December 11, 2020

Great service excellent communication from Karl. I had a issue with the interior of my drivers side door panel. Karl sent photos to Ford to see if they would cover unfortunately they wouldn't as my 5 yr exp More

by WLEWIS25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl
Dec 17, 2020 -

Donley Ford of Galion, Inc. responded

Merry Christmas to you as well! We will pass this along to Karl. He is an asset to our team!

December 10, 2020

Karl was once again a pleasure to work with, Vehicle was ready when promised. Once again they assisted an out of towner with great service. More

by ANNIE48846
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl
Dec 17, 2020 -

Donley Ford of Galion, Inc. responded

Thank you for taking time to leave us a review! We look forward to your next visit!

December 10, 2020

Karl as always cuts to the chase and tells you what you need to know, gets it done with a smile and at a good price. Thanks More

by JKERBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl
Dec 17, 2020 -

Donley Ford of Galion, Inc. responded

Thank you for taking time to leave us a review! We look forward to your next visit!

December 02, 2020

Very good service. Karl got my truck in quickly and the service was completed in short order. Wish they would start to wash the exterior of every vehicle that gets serviced. Just wishin'. More

by rebaker47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Them
Dec 08, 2020 -

Donley Ford of Galion, Inc. responded

Thank you for the awesome review! We will take your suggestions into consideration!

November 24, 2020

Tim was wonderful to work with and made the process very easy. I Would absolutely buy from Donley again. Very professional and thorough. Couldn’t ask for more. More

by Morton3289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Donley Ford of Galion, Inc. responded

Thank you for the awesome review! We can't wait to have you in again!

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