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Donley Ford of Galion, Inc.

Galion, OH

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Employees
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485 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Galion team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Galion location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Galion have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Galion professionals.
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702 Charles St.

Galion, OH

44833

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Showing 485 reviews

June 30, 2021

Surroundings were pleasant and sales staff very friendly and helpful. More

by Carfischer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Kopina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Keeran, Michelle Everly
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Jul 01, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the positive review! Congratulations on the New Ford Edge and thank you for choosing Donley, your business is truly valued! We will share this with Drew and the rest of the team and we hope to work with you more in the future!

June 26, 2021

Tim was great to work with. Will definitely buy from him again More

by lthomas2oh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the 5 Star review! We're glad you had a positive experience with us! We will share this with Tim and we look forward to working with you again in the future!

June 23, 2021

Karl is always awesome to work with. Donley Galion service always listen and take care of requests. Also seem to be very thorough. More

by ffmac1970
Recommend Dealer
Yes
Employees Worked With
Karl
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Jun 23, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the awesome review! We're happy to hear your positive feedback! Thank you for being a valued Donley customer! We will share this with Karl and the team and we look forward to working with you again in the future!

June 18, 2021

The people are great. The service is fine. The cost is way too high! $100 to diagnose the problem and then could not fix it but still charged for the diagnosis. If you have money to burn then this dealers More

by JDCOLLINS1ST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karl
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Jun 21, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the review. Our Diagnostic fee is priced comparitive to the market in and around our area. Our technicians are trained and Certified as well as maintain continuing education. This is to ensure that diagnosis is done properly, even if you decide not to service with us. If you have any further questions, please feel free to reach out to Karl at 419-468-4322 Ext:2051.

June 17, 2021

This dealership is small but efficient. Got my truck serviced in a timely manner. Was very pleased with the service. Would recommend them to anyone, More

by VAINARD.SPIESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zak Smith
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Jun 17, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the awesome review and recommendation! We're so happy to hear that Zak and the team were able to exceed expectations! We will surely share this with them and we look forward to working with you again!

June 17, 2021

I had a unique situation and Tim helped me without causing me any stress! He was very helpful and guided me through the process effortlessly!! I appreciate all he did for me!! More

by dianebeck1206
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Everly
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Jun 17, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the review! This is great to hear and we will surely share it with Tim and the team! We're glad we got to be a part of your vehicle purchase process! If you have any questions along the way, please don't hesitate to reach out!

June 16, 2021

I’ve been with you guys for a long time never had any problems very nice people great service Never had any trouble at all More

by pamela_spears77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the awesome review! We are always happy to hear from our repeat customers, your business is truly valued! We will share this with Andy and the rest of the team and we look forward to your next visit!

June 07, 2021

We had a really great experience at Donley Ford Galion. Our sales rep is fantastic!! Andy was great. He helped every step of the way! We will be returning some day. Thanks! More

by matt Harding
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Everly
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Jun 11, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the wonderful review! We are so happy to hear about your positive experience! We will share this with Andy and we look forward to woring with you again in the future!

May 31, 2021

Great people, great service at Donley in Galion. Andy and service manager always friendly and helpful. Magazines in waiting area not so great. But, the waits aren't long! More

by jsbbmb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the positive review! We always appreciate feedback from our return customers, your business is truly valued! We will share this with Andy and the rest of the team and we look forward to working with you again soon!

May 22, 2021

Very nice to deal with would recommend them thank you tim they went out of there way to help us and was very friendly good job More

by deloresh27454
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the awesome review and recommendation! We're so happy that we could help you out! Please let us know if you have any questions along the way, we'd be more than happy to assist!

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