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Donley Ford of Galion, Inc.

Galion, OH

4.9
485 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Galion team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Galion location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Galion have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Galion professionals.
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702 Charles St.

Galion, OH

44833

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Showing 485 reviews

July 21, 2021

TimMccain has always took good care of me and my wife. Bought a few vehicles from him was always satisfied. I now use your service department for my vehicle hope to continue our relationship More

by Coyote_baker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanne in office , Aaron Keeran, Michelle Everly
Jul 22, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the positive review! We always appreciate hearing from our long term customers, your business is truly valued! We will share this with Tim and the rest of the team and we look forward to continuing our relationship for many more years to come!

July 20, 2021

Always good service, friendly and timely. Karl is very honest and dedicated to customer service. The Ford points were used again and appreciated. Even after my points are used up, I will continue to have More

by tom.young
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Thems
Jul 20, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the awesome review. It's always a good day when you get to use your Ford Points for service though! We are happy that Karl and the team have made a lasting impression on yet another customer. Thank you for being a valued Donley customer, we will share this with Karl and the team and we look forward to your next visit!

July 19, 2021

Karl was very helpful and courteous. He very quickly got me scheduled and was able to walk me through each step when working on my vehicle. More

by ammadshami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl in Service
Jul 19, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the awesome review. Karl and the team will be happy to hear about your positive experience! We're glad to hear that Karl was able to make your experience with us smooth and painless. If you have any other questions or concerns in the future, please don't hesitate to reach out at any point!

July 17, 2021

Everyone was super thorough and nice. Even though I used my Ford points, they treated me as if I was a paying customer. They even kept updated on progress. I recommend everyone get their car serviced here More

by fayth314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hiler
Jul 19, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the wonderful review and recommendation. It's always a good day when you get to use Ford Points to cover service! We will share this with the service team and we look forward to serving you for years yet to come!

July 15, 2021

Alex is a fantastic salesman! He is friendly, courteous, well informed, and very likable! Alex and the Donley Ford Team made our car buying experience so easy for us! Thank you so much! More

by Cfarmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Kopina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Reed
Jul 16, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the awesome review, we are so glad to hear it. Congratulations on the new Explorer, great choice! Thank you for allowing us to be a part of your vehicle purchase. Please let us know if you have any questions later on down the road, we would be more than happy to assist!

July 12, 2021

Alex Reed was great doing business with, very helpful and professional. I found what I wanted and he made it possible. Thank you, Donley Ford and Alex Reed. More

by Terri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy , Alex Reed
Jul 12, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the wonderful review! We are so happy to hear the positive feedback! Congratulations on the purchase of your escape! We will surely share with with Alex and the team and we look forward to working with you again in the future!

July 10, 2021

Great experience. Great customer service and great deals! Appreciate my salesman Drew Kopina very transparent and great guy to work with, he helped me find the perfect car that was fitting for me and my pric More

by lmsnyder96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Kopina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the awesome review! This is wonderful news to hear. Congratulations on the purchase of your Hyundai Sonata! Thank you for choosing Donley Ford of Galion to be a part of your vehicle purchase, we will share this with Drew and if you have any questions along the way, please feel free to reach out at any time!

July 08, 2021

Tim is friendly and helpful. He made our buying experience enjoyable and as easy as possible. The financial advisor was personable made the purchase finalization quick and answered all of our quest More

by ScottAndBethAnn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy May
Jul 09, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the review and congratulations on the purchase of your truck! We are glad to hear that Tim and the team were able to exceed expectations! They will be ecstatic to hear this! Thank you for choosing Donley Ford of Galion, we look forward to working with you again in the future!

July 08, 2021

Purchased my vehicle from Tim. Will work with him again when I am ready for my next vehicle. Karl is always helpful when I call pertaining to service for my vehicle. Would highly recommend Donley Ford of G More

by JEANNEMK3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl
Jul 09, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the awesome review and recommendation! Thank you for giving us the opportunity to assist you with your vehicle purchase! Karl and Tim will be happy to hear your positive feedback! If you have any questions along the way, feel free to reach out!

June 30, 2021

My husband and I have been loyal customers for over 20 years. Tim is always honest and treats us with respect. We Recommend Donley Ford to our friends and family. More

by reneej_1960
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Everly
Jul 01, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the amazing review and recommendation! It's always a pleasure to hear from our long term customer! Congratulations on the Ford Escape and thank you for letting us be a part of your vehicle purchase! If you have any questions on the new vehicle, don't hesitate to reach out!

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