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Donley Ford of Galion, Inc.

Galion, OH

4.9
485 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Galion team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Galion location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Galion have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Galion professionals.
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702 Charles St.

Galion, OH

44833

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Showing 485 reviews

November 04, 2021

Very kind courteous service. I would give it 5 stars if it cost less for oil change More

by Jaime.Householder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
Nov 05, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the review. We appreciate you taking the time to leave us your feedback. We completely understand your frustrations. If you believe you have been charging incorrectly, please feel free to reach out to Karl Them at 419-468-4322 Ext: 2051.

November 04, 2021

Tim is extremely knowledgeable, patient and helpful - a real pleasure to deal with again and again. I won't buy from anyone else. More

by zugatti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the 5 Star review! We appreciate you taking the time to leave us your feedback. Tim will be ecstatic to hear this! Thanks again for being a valued Donley customer and we look forward to working with you again in the future!

November 04, 2021

I just purchased my second car from Tim. I wish I had known him when I shopped for other cars in the past. Buying a car from Tim is just the beginning of a very pleasant experience. Driving away in your More

by josie522
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the 5 Star review and congratulations on your vehicle purchase! We are glad to hear your experience with Tim and Donley were both a positive one! Thank you again, for choosing Donley Ford of Galion. Tim and the team truly value you as a customer and we hope to work with you more in the future.

November 04, 2021

I bought my car from Tim McCane in 2016 after my car died. I had no time to shop around and called Tim and told him what I was looking for and he called me back within hours. I had my new wheels that sa More

by jillmusic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the fantastic review. We're so glad to hear that Tim and the team were able to find you the vehicle you wanted and get you in and back on the road so quickly! Tim will be happy to hear your positive feedback. Please let us know if you have any questions or concerns that arise and thanks again for choosing Donley Ford of Galion!

November 04, 2021

I recently traded two automobiles on a brand new one and couldn't have been happier with the great deal Tim gave me! I have dealt with him before and have had the same good things to say about him every ti More

by hftrax
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the wonderful review and recommendation! We always appreciate hearing from return customers, your business is truly important to us. We will share this with Tim and the team and we look forward to working with you for many years yet to come!

November 03, 2021

It was as easy as 1 2 3. Tim was very nice and professional. Helped us out with all our questions and went the extra mile to make sure we were happy and well taken care of. Thanks to Tim and all t More

by Chriswagner8769
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the positive review and congratulations on the purchase of your MKZ. We will share this with Tim, Andy, and the team and we hope to work with you more in the future. Let us know what we can improve on to provide you with 5 Star service in the future!

Nov 03, 2021 -

Chriswagner8769 responded

For a five star rating, I would like to see how the follow up service is and how any maintenance issues are handled.

November 03, 2021

Was a respectable deal on the vehicle I purchased. Tim was helpful and knowledgeable on questions I had. He was not pushy on the deal. He questioned me several times to make sure I was comfortable with wh More

by Tom_later
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the positive review and feedback. We strive to give every customer a truly exceptional experience! If you have any questions on down the road, please don't hesitate to reach out to us. Let us know what we can improve on to provide you with 5 Star service in the future!

November 01, 2021

Our 3rd vehicle from Donley of Galion ! I wouldn’t go anywhere else. Alex was a great salesman and Andy and Aaron are top notch as well. Overall a great experience as always and we look forward to seeing More

by superscotty07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Keeran, Alex Reed
Nov 01, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the wonderful review. We love to hear from repeat customers, your business is truly valued! We will share this with Alex and the team and we look forward to assisting you more in the future. Thanks again for choosing Donley Ford of Galion!

October 30, 2021

the service writer explain what the tech found wrong with my sister's car and the cost More

by LOSTEAGLE5
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karl Them ,Service Manager
Nov 01, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the 5 Star review. We appreciate you taking the time to leave us your feedback and we're glad the team was able to get your sister's car back in working order and back on the road! We hope to work with you more in the future and please don't hesitate to reach back out with any questions or concerns you may have!

October 28, 2021

Alex was great. Friendly and helpful would definitely recommend to friends looking for a car, More

by cgbreece
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
Oct 29, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the positive review and recommendation. We're always happy to help, congratulations on the Escape purchase! We will share this with Alex and the team and we look forward to working with you again in the future!

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