Donley Ford of Galion, Inc.

Buying a car is not only about the vehicle you choose it is also about the people who help you in the process. In January this year I stopped into the Shelby location and was greeted by Bryant who answered is also about the people who help you in the process. In January this year I stopped into the Shelby location and was greeted by Bryant who answered my questions with kindness and understanding and no high pressure. Over the past few months I've had the opportunity to inquire with a few other dealerships that were not as friendly. First impressions mean something. How you treat people means something. Today I connected with Bryant again who is now in the Gallion location and purchased a Ford Explorer! Bryant, Drew, Andy and the team were amazing! They were kind and answered every question! I came back to Bryant and his team not only for the vehicle (which is AWESOME) but to work with a team who is respectful and treats people with kindness. More

Drew made buying the Explorer exceptionally easy. No pressure during our experience and went above and beyond any other dealer in the area. Andy in finance was very knowledgeable and helpful in makin No pressure during our experience and went above and beyond any other dealer in the area. Andy in finance was very knowledgeable and helpful in making sure we got the best deal. Highly recommended!!! More

Awesome dealership with awesome people. Everyone was helpful and salesman Tim McCane went above and beyond to make sure i was happy with my purchase. Everyone was helpful and salesman Tim McCane went above and beyond to make sure i was happy with my purchase. More

Alex was friendly, down to earth. Very informative. Made me feel comfortable not pressured. This was my first new car and my happy retirement car, working with Alex made it a good exp Very informative. Made me feel comfortable not pressured. This was my first new car and my happy retirement car, working with Alex made it a good experience. Thank you More

Donley in Galion is awesome! They stayed over to help make sure I got what I needed! They stayed over to help make sure I got what I needed! More

Just an amazing experience from start to finish. Not high pressure at all. Worked hard to find the right vehicle for me. Trade in process was super easy! And there are so many perks to doing busine Not high pressure at all. Worked hard to find the right vehicle for me. Trade in process was super easy! And there are so many perks to doing business locally with a company that cares. I don’t normally post reviews unless an experience was remarkable and this truly was. Looking forward to going back for service appts. Drew and the rest of the team were amazing. More

Easy pleasant experience. Alex was great to work with and the dealership was comfortable. Cindy in customer service was great also, kept me up to date on things. Would buy fro Alex was great to work with and the dealership was comfortable. Cindy in customer service was great also, kept me up to date on things. Would buy from them again. More

Tim was amazing! The process was very easy. Though it was a busy evening for them I was taken care of as quickly as they could. The car I purchased was detailed whi The process was very easy. Though it was a busy evening for them I was taken care of as quickly as they could. The car I purchased was detailed while we processed paperwork, though it was extremely clean to begin with. They gave me a full tank of gas and explained everything about the car. I will definitely be back when I’m ready to trade my new car in but not for awhile.. Thank you to Tim & everyone who I had contact with. You are all very professional and you go the extra mile to make the customer happy. More

Thanks to Drew I was able to get a newer truck. Even scheduled an appointment to fix anything I found wrong with it. Thanks Drew Even scheduled an appointment to fix anything I found wrong with it. Thanks Drew More

Their communication was awesome! My salesperson Tim McCane kept in touch with us through the entire process of ordering and receiving our Bronco which was a 5-6 month process. They w My salesperson Tim McCane kept in touch with us through the entire process of ordering and receiving our Bronco which was a 5-6 month process. They were professional, friendly , knowledgeable and hardworking. Tim is very laid back which I like and support when it comes to making a purchase. He never xxxxxxxxxxx us (which most sales people do sadly). He always kept in contact and replied fast during this longer car process! He answered all of my questions and showed me everything I needed before I was on my way in my new bronco !!! For me big decisions like purchasing a vehicle can be overwhelming and stressful, yet with Tim and donley ford it seemed relaxed, easy, and like I wasn’t being pressured every minute i was in there like most dealerships I have dealt with are . I would highly recommend this dealership and especially Tim! Our finance guy was cool too!!!! More