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Donley Ford of Galion, Inc.

Galion, OH

4.9
485 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Galion team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Galion location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Galion have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Galion professionals.
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702 Charles St.

Galion, OH

44833

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Showing 485 reviews

April 02, 2022

We've dealt with Donley for over 30 years, and we wouldn't go anywhere else! Are thank you, Tim!! More

by Gjrc1958
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for the 5 Star review, we always enjoy hearing from our loyal long-term customers! Your feedback is extremely important to us! Please let us know if you have any questions along the way. Thank you for being a valued Donley customer!

March 31, 2022

Third time I've purchased from them. Will continue to do so. They take care of you. More

by MrB77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Kopina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Donley Ford of Galion, Inc. responded

Congratulations on your Ford Ranger purchase, great color choice! The team will be glad to hear your positive feedback. We hope you enjoy your new vehicle and we truly look forward to working with you again in the future. Thanks again for choosing Donley Ford of Galion!

March 28, 2022

We dropped off our car a day early for service and then received a call that the oil change was done - same day - due to a cancellation. Very much appreciated! More

by sbtavenor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl
Apr 04, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for the 5 Star review. We're glad to hear the team was able to get you in earlier than expected! We will share this with the service team and we look forward to your next visit. Thanks again for choosing Donley Ford of Galion!

March 28, 2022

Mr. Them did a great job helping me understand my recall situation and the oil change was done in a timely manner. The sales Gentleman was very accommodating and made me coffee while I waited More

by d_adelman
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for the lovely feedback, we love to hear it! We will share this with the team and we look forward to working with you more along the way. Thanks again for choosing Donley Ford of Galion for your vehicle service needs!

March 28, 2022

Tim was extremely helpful with the whole process. I have an extremely busy schedule and he took the extra time to work around that crazy busy schedule! Definitely recommend! More

by cnbauer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for the fantastic review, the team will be absolutely ecstatic to hear it! We're glad you enjoyed your experience here with us and we hope to work with you more along the way. Thanks again for choosing Donley Ford of Galion and congratulations on your new Escape!

March 25, 2022

Alex was amazing! Alex was the only reason I came back! Love the new car! Great experience! More

by Sarahmosier05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Reed
Mar 29, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for the wonderful review, Alex will get glad to hear it! Enjoy your new ride and we hope to work with you more in the future!

March 25, 2022

Tim Mccane went above and beyond for us and we were very happy to drive off in our Jeep after a few hours! Great experience all the way around!! More

by clbtlb14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Donley Ford of Galion, Inc. responded

Congratulations on your Jeep purchase! We're glad to hear your experience with us was a great one! We will share this with Tim and the team and we sincerely hope to work with you again in the future!

March 24, 2022

It took a team to help get this deal done due to limited stock but these guys came through for us!! Thank you to everyone who played a part in getting us what we wanted and quick!! More

by kristensandoval11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Kopina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Kucera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Reed
Mar 29, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for the wonderful feedback, the team will be happy to hear it. Congratulations on your new Bronco purchase, we absolutely love the Cactus Gray color! Please let the team know if you have any questions along the way, we're always here to help!

March 23, 2022

Out of town buyer, they were very helpful, took extra pictures for me and answered all my questions promptly and made the purchase very accomodating More

by Keith.sayles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy May, Michelle Everly, Alex Reed
Mar 29, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for the 5 Star review, this is what we love to hear! Congratulations on your F-150 purchase and thanks again for choosing Donley Ford of Galion!

March 22, 2022

Was very nice and friendly. Was very helpful. Stayed over to help with everything to make sure the car was sold. Let me know about the Ford pass app. More

by 0203dodge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Reed
Mar 29, 2022 -

Donley Ford of Galion, Inc. responded

Congratulations on your new Ford Fiesta! Tim and the team will be so happy to hear your feedback. The FordPass App is a great tool to use, please let us know if you have any questions along the way! Thanks again for choosing Donley for your new vehicle purchase!

Mar 30, 2022 -

0203dodge responded

Thank you. Getting one more opinion from a mechanic just to be sure. But so far hasn't been bad for me. I finally got the Ford pass app to work. Thank you for putting up with my dad and I.

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