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Donley Ford of Galion, Inc.

Galion, OH

4.9
485 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Galion team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Galion location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Galion have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Galion professionals.
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702 Charles St.

Galion, OH

44833

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Showing 485 reviews

May 13, 2022

Tim and the dealership was flawless . Ford however still has some problems. The brand new Sync 4 system doesn’t work, no voice commands working and no speaker working with phone. Ford’s a More

by leestaats
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Reed
May 13, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for taking the time to leave us your feedback. We completely understand your frustrations. We will connect with the service team and ensure we stay diligent to correcting this issue as soon as possible. Please let us know if there are any other concerns along the way and we hope to get this resolved as quickly as possible.

May 12, 2022

This is My Second Car with Donely Ford of Galion. I Love my Nissan Rogue! Thank you Drew! More

by DianaDoyle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Kopina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Everly
May 12, 2022 -

Donley Ford of Galion, Inc. responded

Congratulations on your Nissan Rogue purchase, we hope you love it! Thank you for taking the time to leave us a 5 Star review. The team will be happy to hear your positive feedback. Please let us know if you have any questions along the way and thank you for choosing Donley Ford for your vehicle purchase!

May 09, 2022

The whole team at Donley Ford of Galion was awesome ! ! It was one of the fastest processes I’ve ever had of purchasing a new vehicle 😊 Told them what I wanted and they delivered job well done !! Thanks More

by Cindyml68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Reed
May 09, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for the fantastic review, Alex and the team will be ecstatic to hear it! We hope you enjoy your New Ford and we sincerely look forward to working with you more along the way. Thanks again for choosing Donley Ford of Galion!

May 07, 2022

Wonderful experience! Alex, aside from being a fabulous dresser, is a fantastic salesperson! I will definitely use Donley in the future!! Andy made the financial aspect qu More

by Zays_mom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Reed
May 09, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for the wonderful review. Alex will be tickled to hear your not only enjoyed his service but also his style! Thank you for choosing Donley Ford of Galion and we hope to work with you again in the future!

May 06, 2022

I had such a a great experience at Donley. The staff were polite and super quick to process everything. More

by Brandi H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Kopina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for the wonderful review, Drew and the team will be so happy to hear it! Congratulations on your F-150 purchase, great color choice. Please let the team know if you have any questions along the way, we're always here to help! Thanks again for choosing Donley Ford of Galion and we hope to work with you again in the future!

May 04, 2022

The entire process of buying our vehicle here was very pleasant. We felt comfortable, and welcomed by everyone that we worked with. More

by Smith Family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Kopina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Kucera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for the 5 Star review, the team will be happy to hear your positive feedback. Congratulations on your new Ford purchase and we hope you enjoy it!

May 04, 2022

Andy and Alex were so nice to deal with. Cindy was super nice as well. We will be forever customers after our first time here. Thank you for our new van!! More

by Brriittannyy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy, Alex Reed
May 05, 2022 -

Donley Ford of Galion, Inc. responded

Congratulations on your new van, this is what we love to hear! Thanks again for choosing Donley for your vehicle purchase and welcome to the Donley family!

May 04, 2022

My husband and I bought a car from Donley Ford in Galion. It was the first time we bought from them. Drew was our salesman, and made the process very easy! Thanks Drew! We will buy here again! More

by C Marriner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Kopina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for the wonderful review. We're happy the Galion crew was able to give you an exceptional buying experience! We truly hope to work with you again on your next purchase, please let us know if we can answer any questions along the way.

May 04, 2022

Very courteous, and very helpful. Drew answered all my questions in a kind, professional manner. More

by Tmutchle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Kopina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for the 5 Star review. We're glad Drew was able to answer all of your questions and get you taken care of. Please let us know if you have any questions along the way!

May 04, 2022

Drew and the entire Donley staff were all very helpful and made the process simple! They made sure I got the best deal! More

by Kiersten Gifford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Kopina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Kiersten Gifford responded

Thank you for everything!

May 05, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for the 5 Star review, we love to hear it! We hope you love your New Bronco, please let us know if you have any questions along the way, the team is always here to help. Thanks again for choosing Donley for your Bronco purchase!

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