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Donley Ford of Galion, Inc.

Galion, OH

4.9
485 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Galion team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Galion location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Galion have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Galion professionals.
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702 Charles St.

Galion, OH

44833

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Showing 485 reviews

June 18, 2022

Alex made my first time buying a car so easy and fast! Very explanatory, patient and helped me so much! Big thanks to him for making this all happen:) More

by Alexis Peters
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Kucera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Reed
Jun 21, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for the 5 Star review, the team surely appreciates it! We're glad you enjoyed your experience with us and we hope you enjoy your new Escape. Come back and see us next time and don't hesitate to reach out if you have any questions!

June 15, 2022

Great experience! Drew went above and beyond to make sure I was getting everything I wanted! More

by EDrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Kopina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Donley Ford of Galion, Inc. responded

Congratulations on your new F-150! We hope you enjoy it! Thank you for the wonderful review and feedback, the team will be glad to hear it. Thanks again for choosing Donley Ford of Galion and please let us know if you have any questions along the way!

June 14, 2022

Drew went above and beyond to help me with getting not only the vehicle I wanted but also the payment I needed. More

by susieQ121067
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Kopina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for the wonderful review. Drew and the team will be glad to hear you enjoyed your visit with us. Congratulations on your new Jeep and please let us know if you have any questions along the way!

June 12, 2022

Donley has great workers and are always friendly and helpful!! Tim is great working with customers! More

by Gracie Stirm
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Donley Ford of Galion, Inc. responded

Congratulations on your new Ford Escape, we're happy to hear you enjoyed purchasing with us! Please let us know if you have any questions at all along the way, the team is always here to help. Thanks again for choosing Donley Ford of Galion for your vehicle purchase and we hope to work with you more in the future!

June 09, 2022

Donley went above the norm to get me in the perfect car for my needs. They made sure the car was in tip-top shape and ready to go. Alex Reed was not the usual used car salesman because he was kind, helpfu More

by Hank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
Jun 13, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for the wonderful review. We're glad to hear your enjoyed your experience here with Alex and the team. Please let us know if you have any questions along the way. We will share this with the team and we hope to assist you more in the future!

June 07, 2022

Always a pleasure dealing with Tim! Always patient and understanding with your needs! Thanks Tim! More

by djholmes1951
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Donley Ford of Galion, Inc. responded

Congratulations on your New Ford Escape, great color choice! Thank you for the wonderful review, we truly appreciate the positive feedback. Please let us know if you have any questions along the way, the team is always here to help. Thanks again for choosing Tim and Donley Ford of Galion for your vehicle purchase!

June 07, 2022

Tim should deliver salesperson training to other sales staff, I have on more then one occasion walked out of a dealership because the salesperson didn't listen to my questions but rater tried to sell me o More

by jusjign
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for the fantastic review. We're glad Tim was able to provide you and your wife an excellent experience and answer all of your questions. If you have any more along the way, don't hesitate to reach out to Tim or any other member of the team. Thanks again for the positive feedback and we truly value your business!

June 03, 2022

I was terrified to deal with a dealership for the first time, but Alex took all that away and made my first experience fun and stress-free. He wasn’t pushy in the slightest and made sure he did everything More

by alexrule23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Kucera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Reed
Jun 03, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for the wonderful review and positive feedback. We know buying a vehicle can be stressful, we're always here to answer any more questions you may have. Alex will be happy to hear you enjoyed your first vehicle purchase with him! Thanks again for choosing Donley Ford of Galion and we look forward to working with you more along the way!

June 03, 2022

great time and great deal nice people. np\ i will be back if i need a new auto More

by rikimboden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McCane
4.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Kopina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Reed, Tyler Duncan
Jun 03, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for the positive feedback, Tim and the team will be glad to hear it! Please let us know if there is anything we can do to provide you with 5 Star service in the future. Thanks again for choosing Donley Ford of Galion and we look forward to serving you more along the way.

June 03, 2022

Tim is always great to work with! We appreciate all that you do to find us what our family needs! More

by lovelykteacher77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Kucera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for the 5 Star review. It's always a pleasure to hear from another repeat customer, your feedback is truly important to us! Tim will be ecstatic to hear your positive feedback and we hope you enjoy your new Explorer. Thank you for continuing to be a valued Donley customer!

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