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Donley Ford of Ashland - Service Center

Ashland, OH

4.6
359 Reviews

359 Reviews of Donley Ford of Ashland - Service Center

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December 20, 2021

Ron goes above and beyond when helping me with my Explorer. He is kind, helpful and patient! More

by darajones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer
Dec 22, 2021 -

Donley Ford of Ashland responded

Thanks for the 5 Star review! Ron and the team will be happy to hear your positive feedback. We look forward to working with you more along the way!

December 09, 2021

Everyone is so professional and friendly. I will be a loyal customer for years to come! More

by axlebone1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Weiss
Dec 16, 2021 -

Donley Ford of Ashland responded

We can not wait to continue working with you! Thank you for the great review!

December 09, 2021

Raquel was great - the servicing team did a great job and they were fast. Had my truck back promptly. More

by TCZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raquel in service
Dec 16, 2021 -

Donley Ford of Ashland responded

Thank you for the fantastic review!

December 03, 2021

Went in for an oil change, arrived early and they still got it in and done rather quickly. Rep went over all points of inspection and was very friendly. More

by SHEARS85.MS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Dec 06, 2021 -

Donley Ford of Ashland responded

Thank you for the wonderful review. We know time you time is extremely valuable! Thank you for choosing Donley Ford of Ashland and we hope to work with you again soon!

December 02, 2021

The service department has always been very friendly to me, that’s the reason that I keep coming back toDonley Ford for service, I have a level of trust with them. More

by SHENDRICKS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan North
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Jackson
Dec 03, 2021 -

Donley Ford of Ashland responded

Thank you for the 5 Star review. We appreciate hearing from repeat customers, your business is truly valued! Logan and Mike will be glad to hear your positive feedback. Thanks again for choosing Donley Ford of Ashland and we look forward to serving you more in the future!

December 01, 2021

Always friendly and informative and service with a smile and will get the job done right More

by snader111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raqual
Dec 01, 2021 -

Donley Ford of Ashland responded

Thank you for the 5 Star review. Feedback from our return customers is always a pleasure, your business is truly important. Thank you for being a valued Donley Customer, we look forward to working with you more in the future!

November 26, 2021

Ron is always good to work with and is very friendly. The vehicle was ready at the time they said it would. More

by bculler5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Nov 26, 2021 -

Donley Ford of Ashland responded

Thank you for the wonderful review. We're glad Ron and the team has continued to provide you with 5 Star service and we look forward to working with you more for many years to come. We will share this with Ron and the team and we thank you for continuing to choose Donley Ford of Ashland!

November 26, 2021

Raquel is always so helpful whenever I need service done on my vehicle!! Thank you! More

by LP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raquel Copley, Mike Jackson
Nov 26, 2021 -

Donley Ford of Ashland responded

Thank you for the 5 Star review. We always appreciate hearing from our return customers! We will share this with Raquel and the team and we look forward to your next visit!

November 25, 2021

It is a pleasant experience each time I visit for service. They make sure I am satisfied with the service items before I leave. More

by LFULMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keifer
Nov 26, 2021 -

Donley Ford of Ashland responded

Thank you for the 5 Star review. We always appreciate hearing from return customers, you business is truly valued! We will share this with Ron and we look forward to your next visit!

November 20, 2021

They were ready for us when we arrived.Very courteous. They were ready for us when we arrived. Very courteous. Very pleased with the service we received. More

by sharich68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer
Nov 22, 2021 -

Donley Ford of Ashland responded

Thank you for the 5 Star review. Ron and the team will be happy to hear your positive feedback. Please let us know if any questions or concerns arise, we're always happy to help!

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