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Donley Ford of Ashland - Service Center

Ashland, OH

4.6
359 Reviews

359 Reviews of Donley Ford of Ashland - Service Center

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January 19, 2022

Ron is always friendly and eager to assist me. I would definitely recommend Donely Fordsservice department. More

by nataliebar9987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Jan 26, 2022 -

Donley Ford of Ashland responded

Thank you for the 5 Star review. We are always ecstatic to hear from return customers and truly value your business with us! We will share this with Ron and the team and we look forward to your next visit!

January 19, 2022

Very professional, competent technician, and service representative! clean waitng area and restroom. Prompt service.. thanks More

by sivelyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tegan Moyer
Jan 26, 2022 -

Donley Ford of Ashland responded

Thank you for the wonderful review! We take pride in providing everyone with an exceptional experience! Thank you for choosing Donley Ford of Ashland and we hope to work with you more along the way!

Jan 27, 2022 -

sivelyc responded

I was very impressed with your service department!!! Chuck Sively

January 18, 2022

Every time I am at the dealership, I get a sense of team unity. That every staff member is focused on caring for the customer in whatever way that they can. More

by Jebadi37
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer
Jan 18, 2022 -

Donley Ford of Ashland responded

Thank you for the lovely review, we really appreciate you taking the time to leave your feedback! We truly enjoy hearing from our return customers, your business is extremely important to us. We thank you for being a valued Donley customer and we look forward to your next visit!

January 18, 2022

It was pretty good overall. I wish I didn't have to continue bringing the vehicle back to get fixed. More

by cayleb13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tegan Moyer, Richelle Schunatz
Jan 26, 2022 -

Donley Ford of Ashland responded

Thank you for taking the time to leave us your feedback. We understand your frustrations. If you would like to speak to someone further about this, please reach out to our General Sales Manager-Matt Weiss, at 4192813673 Ext:1002.

January 10, 2022

I received excellent service and was checked in immediately upon arrival. The lady explained the results of my inspection also and what to expect inthe future. More

by brenda_mcvicker09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i dont remember
Jan 10, 2022 -

Donley Ford of Ashland responded

Thank you for the 5 Star review. We're so glad to hear you enjoyed your experience here with us. We take pride in providing every customer with a truly exceptional experience, no matter the task or department! Please let us know if we can assist any further in the future and once again, thank you for choosing Donley Ford of Ashland!

January 03, 2022

Worked with Ron for many years and he always goes above and beyond to get you car serviced in a professional manner. Donely Ford takes good car of my cars. More

by msloan2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Jan 03, 2022 -

Donley Ford of Ashland responded

Thank you for the wonderful review. We always enjoy hearing from our long term customers, you business is truly valuable to us! We appreciate you taking the time to leave us your feedback and we sincerely look forward to your next visit!

December 31, 2021

Speedy service. Right on time, no waiting.Job was completed without a hitch. Truck was washed and ready for me in no time at all. I would recommend them to friends. More

by rjswiatek53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raquel
Jan 03, 2022 -

Donley Ford of Ashland responded

Thank you for the fantastic review and recommendation! We're glad the team left a lasting impression on yet another customer. We hope to work with you more along the way and please let us know if you have any questions or concerns arise!

December 31, 2021

Have been a customer for many, many years. Also have all services done by them. More

by plfranz930
Recommend Dealer
Yes
Employees Worked With
Logan North
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Donley Ford of Ashland responded

Thank you for the awesome feedback! We're glad to hear the team has continued to leave a lasting impression on yet another valued customer. We look forward to assisting you for many more years to come and we thank you for again for choosing Donley Ford of Ashland!

December 23, 2021

They go above and beyond the expectations you would expect very kind and considerate Everytime. More

by ddarling33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Donley Ford of Ashland responded

Thank you for the fantastic review. We truly appreciate you allowing us to continue to service your vehicle and keep you on the road! We will surely share this with the team and sincerely look forward to working with you more in the future!

December 22, 2021

It's nice to have my car serviced by a dealership and know that it will be done right. More

by vloucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Weiss, Richelle Schunatz
Dec 28, 2021 -

Donley Ford of Ashland responded

Thank you for the positive feedback. We're glad to hear that the team was able to leave a lasting impression once again. We will share this with the team and once again, thank you for choosing Donley Ford of Ashland, your business is truly valued!

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