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Donley Ford of Ashland - Service Center

Ashland, OH

4.6
359 Reviews

359 Reviews of Donley Ford of Ashland - Service Center

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March 30, 2022

Always helpful and pleasant. Great service department, always on time and able to get my vehicle in when needed More

by SMCHANCE98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raquel
Apr 04, 2022 -

Donley Ford of Ashland responded

Thank you for the wonderful review. We always enjoy hearing from our long-term clientele, your feedback is truly important to us! Thanks again for continuing to choose Donley Ford of Ashland and we sincerely look forward to your next visit!

March 28, 2022

The recall appointment was on time. The work was done quickly and courteously. People were all professional. More

by RNUSSB2330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keifer
Mar 29, 2022 -

Donley Ford of Ashland responded

Thank you for the 5 Star review. We're glad to hear the team was able to get you in and out quickly and back on the road! We hope to work with you more along the way and thanks again for choosing Donley Ford of Ashland!

March 28, 2022

The dealership service center team was prompt, friendly and attentive to my vehicle needs. I would recommend Donley Ford of Ashland for your vehicle service needs. More

by CHeimlich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer
Mar 29, 2022 -

Donley Ford of Ashland responded

Thank you for the 5 Star review and recommendation. We're happy to hear the team exceeded expectations! We truly appreciate you choosing Donley for your vehicle service needs! Please let us know if you have any questions along the way, the team is always here to help.

March 26, 2022

Ron always does a great job of making sure my car is taken care of. More

by pastortedmason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron in service
Mar 29, 2022 -

Donley Ford of Ashland responded

Thank you for the 5 Star review. Ron and the team will be happy to hear your positive feedback. We always enjoy hearing from long-term customers, your feedback is truly important to us! Thank you for continuing to be a valued Donley customer!

March 26, 2022

Everyone was helpful,even bringing me home. And then getting my car done in the same day. They sent someone to pick me up so that I could get my car and I was able to drive myself and do my e More

by loisshilliday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Secretary. Don’t know her name., Jeff Myers
Mar 29, 2022 -

Donley Ford of Ashland responded

Thank you for the wonderful review. We're glad the team was able to get you to and from and back on the road! Please let us know if you have any other questions along the way, the team is always here to help. Thanks again for choosing Donley for your vehicle service needs!

March 24, 2022

Very impressive staff. Friendly warm environment in both sales and service locations. Would definitely purchase again. More

by dfoxjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tegan Moyer, Nas Nixon
Mar 25, 2022 -

Donley Ford of Ashland responded

We so glad to hear your positive feedback! The team will be please to hear you enjoyed working with everyone. Please let us know if you have any questions or concerns along the way, we're always here to help!

March 21, 2022

.Have the utmost confidence they will do the job right the first time. Everyone is very professional, courteous, friendly and easy to work with. More

by bdanuloff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer
Mar 25, 2022 -

Donley Ford of Ashland responded

Thank you for the fantastic review! We're so glad you enjoyed your experience here with us, we truly look forward to assisting you more in the future. Please let us know if you have any other questions arise, the team is always happy to help!

March 17, 2022

Good job without a lot of time spent. Afternoon appointments were appreciated. I have 35,000 on a 7 year old card and your maintainance is responsible for that. More

by SDINSMORE60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Mar 25, 2022 -

Donley Ford of Ashland responded

Thank you for the 5 Star review. We truly appreciate hearing from our repeat clientele, your business is truly important to us! Thank you for continuing to choosing Donley Ford of Ashland!

March 16, 2022

The young lady at the front desk Raquel was very professional and very knowledgeable about the repair that was done. I’m very impressed with the entire experience and the speediness of the work that More

by STEELROLLIN20000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raquel Copley
Mar 18, 2022 -

Donley Ford of Ashland responded

Thank you for the lovely feedback. We will be sure to share this with Raquel and the team. Please let us know if we can assist you more along the way! Thanks again for choosing Donley Ford of Ashland and we look forward to your next visit!

March 12, 2022

They are always quick, efficient , and friendly And have a nice waiting area Two thumbs up More

by AHANSFORD84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None of the above
Mar 18, 2022 -

Donley Ford of Ashland responded

Thank you for the 5 Star review. We will surely share this with the team and we hope to work with you again in the future. Let us know if you have any questions later on down the road!

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