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Donley Ford of Ashland - Service Center

Ashland, OH

4.6
359 Reviews
Call Service Center (419) 281-3673

359 Reviews of Donley Ford of Ashland - Service Center

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April 26, 2022

Timely on oil & filter change also had a issue with GPS on a trip called service manager for help. He remembered that and looked at the gpa for me and reset it. So nice to take care of my issue. Thanks so More

by chrisw4306
Recommend Dealer
Yes
Employees Worked With
Service Mike Jackson Raquel and Ron
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Apr 28, 2022 -

Donley Ford of Ashland responded

Thank you for the 5 Star review. We're glad to hear the manager was able to get you taken care of and back on the road. We will share this with Mike and the crew and we look forward to assisting you more along the way. Thanks again for choosing Donley Ford of Ashland!

April 24, 2022

They looked for everything I wanted in my new car! Family friendly!! The only car place too shop! More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rickey Maffett
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Apr 25, 2022 -

Donley Ford of Ashland responded

Thank you for the positive feedback. Rickey and the team will be happy to hear you enjoyed your visit with us. Please let us know if you have any questions along the way and thanks again for choosing Donley Ford of Ashland for your Pre-Owned vehicle purchase!

April 23, 2022

Ron Keiffer and the whole team at the service center do a great job! They truly understand outstanding customer service! My service was performed timely and well. We will continue to use Donley Ford Service More

by LJCELLAR56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer
Report | Print
Apr 25, 2022 -

Donley Ford of Ashland responded

Thank you for the wonderful review. Ron and the team will be happy to hear they made a lasting impression! We truly look forward to working with you more along the way. Thanks again for choosing Donley Ford of Ashland for your vehicle service needs!

April 22, 2022

Got truck in promptly. Work was done quickly. The recalls were completed and headrests replaced. Professional atmosphere. More

by RNUSSB2330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keifer
Report | Print
Apr 22, 2022 -

Donley Ford of Ashland responded

Thank you for the wonderful review. Ron and the team will be excited to hear you enjoyed your visit here with us. We hope to work with you more along the way and keep your Ford running in tiptop shape!

April 19, 2022

I've bought Fords from Donley's for years. The key has always been Ron and his service group.Thanks guys! More

by RICK@BLACKRIVERCONNECT.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tegan Moyer, Jeff Myers
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Apr 20, 2022 -

Donley Ford of Ashland responded

Thank you for the wonderful review. Ron and the team will be ecstatic to hear your positive feedback. Thank you for continuing to be a valued Donley customer and we look forward to your next visit with us!

April 17, 2022

Ron is always very polite and helpful. I like the service I’m always receiving at Donley. More

by sconrad3505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 20, 2022 -

Donley Ford of Ashland responded

Thank you for the 5 Star review. We are happy to hear from another repeat customer, your feedback is very important to us! We will share this with Ron and the team and we look forward to your next visit with us.

April 14, 2022

As alway, the Service Team @ Donley Ford Ashland provides great service & accommodations for my vehicle repair. I highly recommend them for all your vehicles service & repair needs! More

by 10jm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raquel Copely, Ron Keiffer, Michael Jackson
Report | Print
Apr 20, 2022 -

Donley Ford of Ashland responded

Thank you for the fantastic review and recommendation, this is what we love to hear! We truly enjoy receiving positive feedback from our repeat clientele. Your business is truly appreciated. Thank you for continuing to be a valued Donley customer and we look forward to your next visit with us!

April 07, 2022

Friendly staff. Checked everything. It was raining but it sure looked like they washed my truck also. More

by timstuder1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raquel and Ron
Report | Print
Apr 08, 2022 -

Donley Ford of Ashland responded

Thank you for the 5 Star review. We're glad the team was able to make time to clean up your truck a little bit. Ron and Raquel will be happy to hear your positive feedback. Thank you for choosing Donley Ford of Ashland for your vehicle service needs!

April 04, 2022

Great work and great customer care as usual. Work was completed on time too. Thanks More

by davhans5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name but it was the young lady I gave the keys to service
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Apr 05, 2022 -

Donley Ford of Ashland responded

We appreciate your positive feedback. We will share this with Raquel in Service and we hope to work with you more along the way! Thanks for choosing Donley of Ashland for your vehicle service needs!

March 30, 2022

They are a Friendly and kept me informed on every aspect of my service,and have been doing so for many years. More

by snader111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raqual and Ron
Report | Print
Apr 04, 2022 -

Donley Ford of Ashland responded

Thank you for the awesome review. The service team will be happy to hear your positive feedback. Thank you for being a valued Donley customer and we look forward to your next visit!

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