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Donley Ford of Ashland - Service Center

Ashland, OH

4.6
359 Reviews

359 Reviews of Donley Ford of Ashland - Service Center

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June 09, 2022

Always a pleasant experience doing business with the service department. They are knowledgeable. and helpful and friendly More

by Katydid
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ron from service
Jun 09, 2022 -

Donley Ford of Ashland responded

Thank you for the 5 Star review. We always enjoy hearing from our repeat customers, your feedback is truly important to us. Thank you for continuing to be a valued Donley customer and we look forward to your next visit with us!

May 24, 2022

Easy to schedule online, efficient check in, offered to provide ride home, called when service completed and smooth check out. Friendly staff so competent to handle the service. More

by natssashland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron and female (sorry forgot to note her name) who checked me in.
May 24, 2022 -

Donley Ford of Ashland responded

Thank you for the wonderful review. Ron and the team will be ecstatic to hear your positive feedback! Thank you for choosing Donley Ford of Ashland, please let us know if we can assist you more along the way!

May 24, 2022

Never had a problem with them. Excellent service. Recommend them highly. Fast service too. Hey More

by tinie4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
May 27, 2022 -

Donley Ford of Ashland responded

Thank you for the 5 Star review and recommendation. We will share this with the team and we look forward to your next visit with us!

May 23, 2022

Ron Keifer is huge asset to this company That is why I go there with my car More

by normaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer
May 24, 2022 -

Donley Ford of Ashland responded

Thank you for the 5 Star review, Ron will be glad to hear it!

May 19, 2022

The staff is friendly, courteous and professional. Easy to schedule appointments to get your service work done. More

by CPPIATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raquel Copley
May 19, 2022 -

Donley Ford of Ashland responded

Thank you for the 5 Star review, the team will be glad to hear it. We appreciate your continued business and we look forward to your next visit with us!

May 19, 2022

Ron is so polite and always makes sure we don't have to wait needlessly! Car is always washed when the work is done! More

by njcrow1721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
May 19, 2022 -

Donley Ford of Ashland responded

Thank you for the wonderful review. We're always happy to hear from our repeat customers, your feedback is truly important to us. We will share this with the team and we look forward to your next visit with us!

May 18, 2022

I was greeted promptly when I arrived. All my questions were answered. I will go there again for my service. More

by LFKF41
Recommend Dealer
Yes
Employees Worked With
Logan North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Myers
May 19, 2022 -

Donley Ford of Ashland responded

Thank you for the 5 Star review. Logan and the team will be pleased to hear your positive feedback. Please let us know if we can assist you further along the way and we thank you for choosing Donley Ford of Ashland!

May 10, 2022

Donley Ford Service Department is the best! They found the problem with my truck, explained the problem and the process to remedy the problem, and had it fixed in a very timely manner. They al More

by heffone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Kieffer and Service Department Staff
May 10, 2022 -

Donley Ford of Ashland responded

Thank you for the wonderful review. Ron and the team will be ecstatic to hear your positive feedback! Thanks again for choosing Donley Ford of Ashland for your vehicle service needs and we look forward to working with you more along the way!

May 09, 2022

The very best service department around. I would not go anywhere else and they are super to work with. Love them all especially Ron. More

by lletang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raquel Copley and Ron Keiffer.
May 10, 2022 -

Donley Ford of Ashland responded

Thank you for the 5 Star review. We always enjoy hearing from our repeat clientele, your feedback is truly important to us! Thank you for continuing to be a valued Donley customer and we look forward to your next visit with us!

May 02, 2022

My experience was excellent and service personnel cared about my needs. I was going on a long trip and needed a works oil change. I was on the schedule the next day and everything was cared for better than More

by JIGSAWDAVE
Recommend Dealer
Yes
Employees Worked With
Service Dept.
May 03, 2022 -

Donley Ford of Ashland responded

Thank you for the wonderful review. We love to hear that the team provided you with excellent service! We will share this with the Service Department Crew and we look forward to your next visit with us. Thank you for choosing Donley Ford of Ashland!

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