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Donley Ford of Ashland - Service Center

Ashland, OH

4.6
359 Reviews

359 Reviews of Donley Ford of Ashland - Service Center

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April 03, 2020

Excellent Service Dept. I needed a part that was still under warranty that would have otherwise been quite expensive. The Service Team ordered the part quickly, scheduled th More

by Mustang1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben M, Dan A
Apr 07, 2020 -

Donley Ford of Ashland responded

Great to hear our Service Team was able to help! Thanks for your 5 star review

April 03, 2020

IT WAS GOOD HAD CAR IN FOR SERVICE, THEY DID A GOOD JOB. I HAD AN OIL CHANGE AND SOME OTHER STUFF DONE THEY HAD IT DONE IN AN HOUR. More

by wndschmdt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2020 -

Donley Ford of Ashland responded

That's great to hear! Thanks for your 4 star review and we look forward to seeing you again!

March 20, 2020

Ron and the crew give us great service Ron and his crew give us great service and are very friendly and our vehicle is always washed. They do this in a in a fast orderly manor. More

by tkadams90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keifer and his crew
Mar 23, 2020 -

Donley Ford of Ashland responded

Thanks so much! Glad to hear you're accustomed to a great experience! We appreciate you and look forward to seeing you again!

March 18, 2020

It is a pleasure working with the service staff! They are always friendly and professional. I feel comfortable knowing they are always there for me. More

by CJ Marble
Recommend Dealer
Yes
Employees Worked With
Ron, Ben
Mar 30, 2020 -

Donley Ford of Ashland responded

Thanks for your kind words and 5 star review! We look forward to seeing you next time!

March 18, 2020

Very impressed with service! I also liked seeing how precautious the service department was during this time. Ben is always kind when I come in. More

by christyak07
Recommend Dealer
Yes
Employees Worked With
Ben
Mar 30, 2020 -

Donley Ford of Ashland responded

Thanks for a great review! We appreciate knowing your experience was to-notch! We look forward to seeing you again!

March 10, 2020

Quick service-vehicle running better. Great service from service department. Good conversation about ford products and service. Will definitely be back for more service work More

by billakaslip
Recommend Dealer
Yes
Employees Worked With
Ben service dept
Mar 30, 2020 -

Donley Ford of Ashland responded

It's great to hear from you and thanks for your 5 star review! We appreciate your business and we'll see you next time!

March 06, 2020

Service Dept Excellent Brought 2017 Ford Explorer in for leak, was fixed, and good communication before during and after the service. Excellent service and very happy with More

by ns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer
March 05, 2020

The customer service was real good, very Friendly and very nice girl .... definitely I will be back , they did amazing with my car...very happy More

by Sondrash79
Recommend Dealer
Yes
Employees Worked With
Dorea Kellem
March 05, 2020

Service Department Ron Keiffer is the best. He is so friendly, knowledgeable, and an all-round great guy. Service is great at this dealership. Will be back More

by CNONNAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer
Mar 23, 2020 -

Donley Ford of Ashland responded

Thanks for your 5 star review! We always please to hear bout great experiences at our dealership!

March 04, 2020

Reagan is an excellent car salesman. Very helpful , very knowledgeable about the vehicle I bought . Delivered my new truck on time. Was very pleasant to work with . More

by Ronnie
Recommend Dealer
Yes
Employees Worked With
Jake Reichle, Tegan Moyer
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