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Donley Ford of Ashland - Service Center

Ashland, OH

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359 Reviews

359 Reviews of Donley Ford of Ashland - Service Center

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May 09, 2020

Great service Always have had outstanding service. The service manager that I work with always makes sure I am up to date on what is being done and is exceptionall More

by jackiebg44859
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer
May 11, 2020 -

Donley Ford of Ashland responded

Thank you for your kind words and great 5 star review! We appreciate you and look forward to seeing you again!

May 06, 2020

Ron and Ben are my anchor when it comes to caring and repairing my 2015 edge . The personal care is invaluable. Being 80+ this is probably my last vehicle. I would appreciate being removed from e mail li More

by gmabetty6
Recommend Dealer
Yes
Employees Worked With
Service managers
May 06, 2020 -

Donley Ford of Ashland responded

Thank you so much! Ben and Ron enjoy working with you! And we all appreciate you being a loyal customer!

May 05, 2020

Called and got appointment within short period of time. Dropped truck off it problem was diagnosed and repaired- had truck back the next day..yea More

by billakaslip
Recommend Dealer
Yes
Employees Worked With
Ron and Adam
May 06, 2020 -

Donley Ford of Ashland responded

Thank you! We love hearing of our customers great experiences with our service team! We look forward to seeing you again!

May 01, 2020

The first year free maintenance is awesome! Thank you! The staff was friendly, sending me a text when my car was ready to be picked up. More

by kevilsiz
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
May 01, 2020 -

Donley Ford of Ashland responded

Thank you! We appreciate your review and enjoyed working with you!

April 30, 2020

Amazing to work with. They were able to take care of my service issue about 2 hours time. Communication was great and staff was very friendly. More

by kim.t31
Recommend Dealer
Yes
Employees Worked With
Service
Apr 30, 2020 -

Donley Ford of Ashland responded

We're pleased to hear that your service went well and timely! We strive to offer our customers the best service experience possible! We arpprecate your 5 star review and look forward to seeing you again.

April 29, 2020

Great service and good care of your car.The service The service dept. is very kind and knowledgable . Satisfaction is what you get. You get a feeling of confidence and a print out sheet for your records More

by fandlackerman
Recommend Dealer
Yes
Employees Worked With
Ron Kieffer
Apr 29, 2020 -

Donley Ford of Ashland responded

Thanks! We appreciate your 5 star review and knowing that you had a great experience! Our customers always come first!

April 28, 2020

Fast Service Great to get in and out. Not a long wait. Browsed around for a while looking at the different models. I recommend this dealership to anybody looking f More

by charlesgivens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Keifer, Matt Weiss, Jake Reichle
Apr 29, 2020 -

Donley Ford of Ashland responded

Thanks for a great review! We appreciate your kind words and that you chose Donley Ford Lincoln of Ashland !

April 27, 2020

10,000 Mile Service First class place, First class people, More than satisfied everytime I visit Donley’s! Mike Jackson is an excellent service manager and is team of ser More

by pathonza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike, Ben
Apr 27, 2020 -

Donley Ford of Ashland responded

Thank you for a great review! We appreciate loyal customers like you and knowing that you are receiving great service!

April 25, 2020

I've always gotten excellent service from Ron and the guys in service. Ive delt with Donleys service for over 20 years,always satisfied,I would recommend them to anyone owning a Ford vehicle. More

by KCROSE35
Recommend Dealer
Yes
Employees Worked With
Ron and Ben in service department
Apr 27, 2020 -

Donley Ford of Ashland responded

Thanks for your great review and for being such a loyal customer! We look forward to seeing you next time!

April 24, 2020

Light bulb change Just needed light bulb change and was not able to remove the plastic light fixture and had the guys remove for me. The Ford engineers to make a simple More

by JIMAEYECARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service guys
Apr 24, 2020 -

Donley Ford of Ashland responded

Great to hear! We're always here to assist our customers! We appreciate knowing you had a good experience!

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