Donley Ford of Ashland - Service Center

I love the service department. They do a good job, say what they mean, treat me well, and usually go above and beyond. Most of my interactions are with Ron, but also with Ben. They are both friendly, de what they mean, treat me well, and usually go above and beyond. Most of my interactions are with Ron, but also with Ben. They are both friendly, dependable, and pleasant. I highly recommend Donley Ford service. More

Very convenient service!! They were able to get me in for an oil change, even though I showed up a week early for my appointment. for an oil change, even though I showed up a week early for my appointment. More

Family place! Treats everyone as a family member! Oh, service and quality product are great too! I've never had a negative service time with Donley Ford!!! service and quality product are great too! I've never had a negative service time with Donley Ford!!! More

I have always had my automotive work done at Donleys. I am totally satisfied with Ron and Ben and their mechanics. They always go above and beyond. am totally satisfied with Ron and Ben and their mechanics. They always go above and beyond. More

Hi, I am going to tell you one more time I told the guy in the service dept. That my name is not Charles he said that he would change it. Well I guess he did not do that. in the service dept. That my name is not Charles he said that he would change it. Well I guess he did not do that. More

I’ve never been disappointed with either service or personal treatment by those at Donley Ford-Lincoln. Dealing with them over many years and many vehicles has always been a pleasure. personal treatment by those at Donley Ford-Lincoln. Dealing with them over many years and many vehicles has always been a pleasure. More

Excellent professional customer service From setting up my appointment to the service provided, was done efficiently, professionally and very much appreciated. Ben was friendly, knowledgeab From setting up my appointment to the service provided, was done efficiently, professionally and very much appreciated. Ben was friendly, knowledgeable and able to answer my questions. More

This visit was for a recall issue. Service Dept was very helpful and kind! Even when I was asking about an issue unrelated to the recall! helpful and kind! Even when I was asking about an issue unrelated to the recall! More

Parking brake required service and we had a dead battery. We had to wait from Wednesday until the following week on Tuesday to get the car in for service. Code indicated the parking brake control needed to be We had to wait from Wednesday until the following week on Tuesday to get the car in for service. Code indicated the parking brake control needed to be replaced and while there I had an oil change, grease job and the works completed plus a new battery. The work was completed one day earlier than originally scheduled and the car had been washed inside and out. It was very clean. The costs are excessive but the service is excellent. More

Very good dealer It they got my truck in on time . Got it done in the time they said they would. The even gave it a wash job. It they got my truck in on time . Got it done in the time they said they would. The even gave it a wash job. More