Back

Donley Ford of Ashland - Service Center

Ashland, OH

not yet
rated
359 Reviews

359 Reviews of Donley Ford of Ashland - Service Center

Sort by
November 12, 2020

Very professional and efficient as usual. The service we get with Donley is a good reason to stay there. Thanks Ron and crew!!! We appreciate you all!! More

by jfdald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer, Michele LaRue
Nov 13, 2020 -

Donley Ford of Ashland responded

We appreciate YOU! Thank you for choosing Donley Ford Lincoln of Ashland! We look forward to your next visit!

November 06, 2020

Ron Keifer provided excellent customer service. He was very welcoming. He took care of all the paper for the mail in rebate on the tires I purchased. I am very happy with the service from the service depa More

by bigfoot222ohio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keifer
Nov 06, 2020 -

Donley Ford of Ashland responded

This is amazing to hear! We are so glad Ron was able to take such great care of you! We are very proud of him and will make sure to pass along your kind words! Thank you for choosing Donley Ford Lincoln of Ashland!

October 30, 2020

Over the years I have bought several new and used cars and trucks through Donely Ford. I received excellent customer service from every sales person I was in contact with. This includes the people in the More

by rnshppr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Kieffer
Oct 30, 2020 -

Donley Ford of Ashland responded

Thank you for sharing your experience! It means a lot to us. We are so thankful for your continued loyalty to Donley Ford! We look forward to your next visit!

October 29, 2020

Ben could not have treated us any better! He explained everything so that even my wife could understand. Great service and great personal. Would recommend to anyone. More

by DDABEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
Oct 30, 2020 -

Donley Ford of Ashland responded

That is so great to hear! We are happy Ben could take care of you when you needed it! Thank you for choosing Donley Ford Lincoln of Ashland!

October 29, 2020

Have always had good, prompt service. Ronnie Kieffer has always treated us with respect and is very personable. The Service Technicians have always kept us informed of any possible concerns. Thank you Donle More

by firelady9261
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Kieffer
Oct 30, 2020 -

Donley Ford of Ashland responded

Thank YOU for your continued loyalty! We are so happy to help whenever you need it! Thank you for choosing Donley Ford Lincoln of Ashland!

October 29, 2020

Great friendly service was very professional had we’ll definitely be back very happy with everything I experienced great service thanks for all your hard work More

by hwelineman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Weiss
Oct 30, 2020 -

Donley Ford of Ashland responded

Thank YOU for choosing Donley Ford Lincoln of Ashland! We are so thankful for your kind words and your business! We look forward to your next visit!

October 28, 2020

I get tired of filling out these things ... but good service. We always appreciate Ron and the other guys. It is always a pleasant experience when we need our cars services. More

by HELENOFOPUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Why don't you have the guys in the service department listed
Oct 28, 2020 -

Donley Ford of Ashland responded

We really appreciate you taking the time to share your experience! Thank you so much for choosing Donley Ford Lincoln of Ashland!

October 26, 2020

Took vehicle in for ford customer service , after four parts of the same item , with a time of one o'clock appt, didn't get out of there til closing , More

by connie_1_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 27, 2020 -

Donley Ford of Ashland responded

Thank you for sharing your experience! We are working very hard to be the most efficient, we realize your time is most valuable! We will be better next time! Thank you for choosing Donley Ford Lincoln of Ashland!

October 23, 2020

Service was very good. Pleasent and fast. And the dealership is really close by. The only drawback is labor. For a plastic line for power steering 300.00. That is ridiculous More

by trodman1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben in service
Oct 27, 2020 -

Donley Ford of Ashland responded

With the amount of training and the certifications our mechanics carry our costs can be a little higher. We hope you can see the value in our team and we hope to see you again! Thank you for choosing Donley Ford Lincoln of Ashland!

October 21, 2020

Donley's service goes above and beyond.I initially Donley's service goes above and beyond. I initially forgot about my appointment so I called late and they still got me in. Washed my car afterwords! More

by JMPHOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keifer
Oct 21, 2020 -

Donley Ford of Ashland responded

This is so awesome to hear ! We are glad you were able to make your appointment with us! Thank you for choosing Donley Ford Lincoln of Ashland!

...
23
...