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Donley Ford of Ashland - Service Center

Ashland, OH

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359 Reviews

359 Reviews of Donley Ford of Ashland - Service Center

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November 25, 2020

When I brought my car in for service on Friday, November 13 the computers were own. Please send me a printout of my car's visit. More

by DROSE10182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department people I am not sure of his name.
Dec 08, 2020 -

Donley Ford of Ashland responded

Thank you for your feedback. We should have reached out to you, if not we will reach out soon.

November 23, 2020

Plan your service At Donley Ford Lincoln of Ashland. You won’t be sorry! They listen to your questions and are happy to help explain the service. More

by jtcalabrese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
Nov 23, 2020 -

Donley Ford of Ashland responded

Thank you for this awesome review!

November 19, 2020

Excellent customer service. Very friendly. Ron explained everything. He wanted to make sure I take advantage of the Ford Pass and explained how to use it. More

by andfarm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron in service
Nov 20, 2020 -

Donley Ford of Ashland responded

Thank you for the fantastic review! We look forward to working with you again in the future.

November 19, 2020

Ben and Ron were very helpful and friendly. I have dealt with Donley-Ford-Lincoln for may years and bought my last three cars from them and always go there for any service. More

by judyharlan1935
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben, Ron
Nov 20, 2020 -

Donley Ford of Ashland responded

Thank you for taking time to leave us a review! We look forward to continuing to service your vehicles!

November 17, 2020

Donley Ford has been my dealership for many years.I Donley Ford has been my dealership for many years. I call for winter service. They packed my car up at my home, did the service and returned it More

by abzimer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer
Nov 20, 2020 -

Donley Ford of Ashland responded

Thank you for the amazing review! We look forward to continuing to care for your car!

November 17, 2020

Very good service ( 5 star ) on my truck. The service rep was very good and helpful . I was a little disappointed when I told them about 6 of 12 bolts that attach my running boards had broken and only 2 rem More

by AFCHEIMBERGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
Nov 20, 2020 -

Donley Ford of Ashland responded

Thank you for your review! Listening to your concerns is our top priority, and we would like to hear more about your visit. Please reach out to Mike Jackson at 888-331-7846

November 16, 2020

I can always count on the outstanding team of Ben and Ron to make my service appointment at Donley Ford an easy one with all areas of service explained in full when the service is completed. Any and all que More

by heffone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben and Ron
Nov 16, 2020 -

Donley Ford of Ashland responded

Thank you for taking time to leave us such a thoughtful review! We will pass this along to both Ben and Ron!

November 14, 2020

SUPER DUPER NICE, INTELLIGENT CUSTOMER SERVICE SUPER DUPER NICE, INTELLIGENT CUSTOMER SERVICE Personnel. I purchased my Ford Ranger at Donley and the service has been great from day one. Profess More

by HASTING-1066
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 16, 2020 -

Donley Ford of Ashland responded

We are thrilled to have you back for service!

November 14, 2020

Ben and Ron take great care of me and my family when we bring vehicles for service . They are amazing and its the same service team every time i visit, so they know me. Other dealers and aervice providers More

by orders1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben , Ron
Nov 16, 2020 -

Donley Ford of Ashland responded

Thank you for the awesome review! We look forward to seeing you again.

November 13, 2020

Great experience. Thanks for taking care of my urgent needs in an expedited manner. Good work. The service department staff is extremely accommodating and friendly. More

by will45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
Nov 13, 2020 -

Donley Ford of Ashland responded

Thank you for the 5- star rating and review! We are so glad you chose us to help in your time of need! We look forward to your next visit!

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