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Donley Ford of Ashland - Service Center

Ashland, OH

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359 Reviews

359 Reviews of Donley Ford of Ashland - Service Center

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December 12, 2020

The dealership is excellent couldn’t ask for better service They make you feel very welcome and there service is done at a great time. Would wanted to go anywhere else More

by VRMOLDEDPRODUCTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All the people in service excellent
Dec 17, 2020 -

Donley Ford of Ashland responded

Thank you for taking time to leave us a review! We look forward to your next visit!

December 12, 2020

Always a pleasure dealing with the service people. Appointments are convenient with my time frame. Work is completed within reason and at a fair price. Car is washed upon completion. More

by henikman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Donley Ford of Ashland responded

Thank you for taking time to leave us a review! We look forward to your next visit!

December 10, 2020

They were done early and my car looked great! Customer service answered any questions and were very friendly! I highly recommend this dealership to my friends. More

by Smu.rn4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron and Ben in service
Dec 17, 2020 -

Donley Ford of Ashland responded

Thank you for such a great review! We will pass this along to our team leaders!

December 08, 2020

Tech stated what it needed and it was completed in a Tech stated what it needed and it was completed in a good time. He was very good. Ron is always good to work with. A More

by JLS9INF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron and Tech is service dept.
Dec 08, 2020 -

Donley Ford of Ashland responded

Thank you for your awesome review! We will pass it along to Ron!

December 07, 2020

All things wanted to have done was done in a timely bases. New tires, regular service. advised wheels alignment, washed, arrangement for a Ford Credit Card. Good job well done! BE SATISFIED WITH WH More

by CWBARNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NONE OF THE ABOVE. I worked primarily with Ron Kieffer
Dec 08, 2020 -

Donley Ford of Ashland responded

Thank you for your kind review!

December 04, 2020

Ben was very professional and accommodating. He thoroughly explained what was done during the oil change and reported any wear my vehicle was experiencing. Everyone was very pleasant. More

by r.dailey1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Mulholland
Dec 08, 2020 -

Donley Ford of Ashland responded

Thank you for the thoughtful review. We will pass it along to Ben!

December 01, 2020

Fast professional service, great customer service, affordable price. I was pleased to hear that prices for service was affordable. I will recommend this place to my friends More

by OBAYS777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Mulholland
Dec 08, 2020 -

Donley Ford of Ashland responded

Thank you for this awesome review!

December 01, 2020

I have always had a great experience with Donley Ford. Whether it be sales, parts, or service. There are a lot of great people that work there! More

by CRAIG0266
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Donley Ford of Ashland responded

Thank you for the great review! We look forward to continuing to help you!

November 28, 2020

Was very please with the time taken and the work done on my last visit. I have dealt with the Donley staff for many years and have always found them helpful and friendly. More

by judyharlan1935
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Kieffer
Dec 08, 2020 -

Donley Ford of Ashland responded

Thank you for the great review! We look forward to many years to come!

November 27, 2020

I have bought 3 vehicles from Donley and have all my service work done there. Service department has always been great to work with see no since in going any place else. Thank-You Donley Ford Roy E Icen More

by pollyice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron And Ben in service Great people
Dec 08, 2020 -

Donley Ford of Ashland responded

Thank you for the wonderful review! We value your input!

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