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Donley Ford of Ashland - Service Center

Ashland, OH

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359 Reviews

359 Reviews of Donley Ford of Ashland - Service Center

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December 28, 2020

Have always treated me good. Have been a customer for 50 years. Ron in service always goes out of his way to help you. They are the best. More

by augie2_98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer , Michele LaRue
Dec 28, 2020 -

Donley Ford of Ashland responded

Thank you for the review and for being a long time customer!!

December 28, 2020

They are very accommodating. Ron is fantastic. I shop Donley Ford because of Ron in service. He always has a smile on his face and always glad to see you. More

by SPITFIRE1RN72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Weiss
Jan 04, 2021 -

Donley Ford of Ashland responded

We are pretty lucky to have Ron! Thank you for the great review, we will pass it along!

December 28, 2020

The transaction was perfect. Everyone was cordial and polite, and helpful with the new technology. The car works great. We will be looking at Donley Fotd again. More

by CULLERDOUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Weiss, Dorea Kellem
Jan 04, 2021 -

Donley Ford of Ashland responded

Congratulations on your new vehicle! And thank you for the great review!

December 25, 2020

Been a customer of Donley's for over 35 years. It's nice to deal with people that know who you are and call you by name, The service is excellent and any concerns are always brought to my attention. Ro More

by FLOWERS_L@msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keifer
Dec 28, 2020 -

Donley Ford of Ashland responded

Thank you for your review! It sounds like you had a great visit! If there is anything we can do to make your next visit a 5 star visit please let us know!

December 25, 2020

I watched the mechanic fly through the parking lot in my vehicle that's the only thing I had a problem with. If that wouldn't of happened I would of gave you 5 stars More

by Pelf92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tegan Moyer
December 24, 2020

As usual Ron keiffer and crew were excellent. Kudos to the service dept. As usual Ron keiffer and crew were excellent. Kudo... Excellent excellent excellent More

by BSPONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron keiffer
Dec 28, 2020 -

Donley Ford of Ashland responded

Thank you for taking time to leave us such a nice review! We will pass it along to Ron and the team!

December 20, 2020

Ron Keiffer and the gang were great, as always. They are knowledgeable, friendly, and accommodating... a pleasure to do buisness with - a great service department. More

by DANDEBROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer
Dec 28, 2020 -

Donley Ford of Ashland responded

Thank you for the great review! We look forward to working with you again!

December 18, 2020

Service department was extremely helpful as usual and that is why we bring all our work to them. You can tell customer service is their top priority. More

by SKLEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Counter Staff
Dec 28, 2020 -

Donley Ford of Ashland responded

Thank you for your continued patronage! We appreciate you as a customer and look forward to your next visit!

December 17, 2020

As usual Ron keiffer and crew were excellent. Kudos to the service dept. As usual Ron keiffer and crew were excellent. Kudos to the service dept As usual Ron keiffer and crew were excellent. Kudos to th More

by BSPONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer
Dec 28, 2020 -

Donley Ford of Ashland responded

Thank you for the great review!

December 14, 2020

The guys in the service department were so super nice each time I spoke with them. They knew I was very impatient about getting my vehicle back and did the best they could to get my recalls done as quick More

by MICHELESCHAFFER71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron and Ben
Dec 17, 2020 -

Donley Ford of Ashland responded

Thank you for taking time to leave us a review! We look forward to your next visit!

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