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Donley Ford of Ashland - Service Center

Ashland, OH

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359 Reviews

359 Reviews of Donley Ford of Ashland - Service Center

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January 16, 2021

Great experience. Service manager Mike Jackson work around my schedule to make everything very convenient. There was no stress it so easy. Fast friendly quality job. More

by DGFAGERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jackson
Jan 27, 2021 -

Donley Ford of Ashland responded

Thank you for the wonderful review! We will share this with Mike and the rest of the team!

January 14, 2021

Really appreciated the service concerning a leaky battery. Received a new one with no hassle and they even installed it! This makes the third Explorer we have purchased there and really know they c More

by tessie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guys in the service dept.
Jan 27, 2021 -

Donley Ford of Ashland responded

Thank you for the awesome review! We're glad we could assist you and look forward to working with you again in the future!

January 14, 2021

I so appreciate how the dealership works to make my life as easy as possible when it comes to servicing my car, as I have many health issues! More

by Preacherlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer
Jan 27, 2021 -

Donley Ford of Ashland responded

Thank you for the 5 Star review! We value your business and look forward to your next visit!

January 09, 2021

Good service friendly quality work. Good service friendly quality work. Good service friendly quality work. Good service friendly quality work. Good service friendly quality work. More

by DEBWILLIAMS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service
Jan 27, 2021 -

Donley Ford of Ashland responded

Thank you for the review. We appreciate your business and look forward to your next visit!

January 07, 2021

Ron Keifer is the best. He always helps me with any problems i have with my car. He is very knowledgeable, friendly and very professional. He is a great asset to Donley Ford! More

by AMRON118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer
Jan 07, 2021 -

Donley Ford of Ashland responded

Thank you for the thoughtful review!

January 06, 2021

We are always happy with our Donley product and services. Your business does good work. Have a great 2021. Don't ever leave Ashland. Thank you. More

by diwaveshi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service mgr.
Jan 07, 2021 -

Donley Ford of Ashland responded

Thank you for the awesome review! Happy New Year!

January 02, 2021

We have many years of experience dealing with Donley Service Dept. They have always taken good care of our needs in a courteous and efficient manner. More

by AMBANZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron, Ben, Greg
Jan 07, 2021 -

Donley Ford of Ashland responded

Thank you for the great review! We will share this with the team!

January 01, 2021

Got me in and out fast. Ben explained what they did and what would need checked out in the future. I will always take my vehicle to Donleys for service! More

by KULROSOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Jan 07, 2021 -

Donley Ford of Ashland responded

Thank you for the great review!

December 31, 2020

Fast service. Put a cover on my truck and washed the truck. It was a Christmas present. Fantastic extra mile service. As always Ron in service is amazing. More

by SPITFIRE1RN72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Jan 04, 2021 -

Donley Ford of Ashland responded

Thank you for the great review!

December 31, 2020

Oi Change -Tire Repair . have always been satisfied with my service . Although on this occasion after returning home i noticed that the chrome had been peeled off the rim (tire repair new valve stem) i More

by RUSSREED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ron keiffer
Jan 07, 2021 -

Donley Ford of Ashland responded

Thank you for the thoughtful review. Please let us know if you need any additional assistance!

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