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Donley Ford of Ashland - Service Center

Ashland, OH

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359 Reviews

359 Reviews of Donley Ford of Ashland - Service Center

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February 12, 2021

Donley Ford-Lincoln of Ashland has repeatedly given me trusted attention and service. Their associates are consistently helpful and friendly. And in this time of COVID-19, they are especially careful in f More

by WHTWNGBURKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer, Ben
Feb 12, 2021 -

Donley Ford of Ashland responded

Thank you for the positive review! Safety always comes first! We look forward to working with you again in the future!

February 08, 2021

Customer service is great always willing to help and extremely friendly even when I called Ron in the service department and I was stuck in Illinois with unexpected troubles More

by Cjwalter97
Recommend Dealer
Yes
Employees Worked With
Ron
Feb 09, 2021 -

Donley Ford of Ashland responded

Thank you for the wonderful review! We're glad to hear that we could be of service even from a distance! We look forward to assisting you more in the future!

February 05, 2021

Service was completed quickly and professionally by technicians. Ron Keiffer always keeps you apprised of vehicle progress and any additional work that may be needed currently or what might be conside More

by LEHR41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Kiefer
Feb 08, 2021 -

Donley Ford of Ashland responded

Thank you for the great review! Ron and the team will be glad to hear they exceeded your expectations and we look forward to your next visit!

February 04, 2021

Service was done in a timely manor .Ron does a great job getting are vehicles in and out on time. They have a very good service department. More

by rjackson117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Donley Ford of Ashland responded

Thank you for the great review! We'll share this with Ron and the rest of the team and we look forward to your next visit!

January 31, 2021

Ron Keiffer in the service department was very friendly and helpful. Service was done in a timely manor as I waited while my vehicle was worked on. More

by PegY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer
Feb 02, 2021 -

Donley Ford of Ashland responded

Thank you for the 5 Star review! We'll share your review with Ron and the rest of the team and we look forward to working with you again!

January 29, 2021

Always treat customers #1. Ben does a great job scheduling our vehicles for service maintenance. Always provide a report showing all items checked and ones taken care of that need attention. Thank More

by sakhbenner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 02, 2021 -

Donley Ford of Ashland responded

Thank you for the fantastic review! We'll be sure to share this with Ben and the rest of the team and we look forward to your next visit!

January 28, 2021

Always fast and always cheaper than other dealerships they do great work always keeps me updated on when my vehicle will be done and how much it will be More

by kidsphone0506
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Black
Jan 28, 2021 -

Donley Ford of Ashland responded

Thank you for the awesome review! We value your business and look forward to your next visit!

January 27, 2021

Always prompt and courteous service. They gave a full explanation of the services performed. They showed me what the inspection report revealed. Overall I was very satisfied! More

by TOCKJEFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service desk.
Jan 28, 2021 -

Donley Ford of Ashland responded

Thank you for the great review! We'll be sure to share this with the service team and we look forward to working with you again in the future!

January 20, 2021

Love this dealership and everyone who works there! I am a proud Donley customer and plan to continue to use the service department and beyond! More

by mcalame15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Tanner
Jan 28, 2021 -

Donley Ford of Ashland responded

We're so glad to hear from our repeat customers! We appreciate your long term business with us and look forward to your next visit!

January 19, 2021

This place has great customer service and prices are within my budget.Benjamin did a great job on my car and made my husband and I so much at home while we were waiting on our oil change.I will definite More

by Joyce Pharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 28, 2021 -

Donley Ford of Ashland responded

Thank you Joyce for the wonderful review! We strive to make our customers feel comfortable while visiting. We'll share this with Benjamin and the team and we look forward to your next visit!

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