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Donley Ford of Ashland - Service Center

Ashland, OH

4.6
359 Reviews

359 Reviews of Donley Ford of Ashland - Service Center

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November 18, 2021

Ron and the rest of the staff were great and having my vehicle served at Donley's is a good experience. Staff are friendly and courteous at all times. More

by BKGOLD3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron in the service department
Nov 22, 2021 -

Donley Ford of Ashland responded

Thank you for the wonderful review. We strive to give everyone an exceptional experience. Ron and the team look forward to assisting you further in the future and again, thank you for choosing Donley Ford of Ashland!

November 17, 2021

Ron and the rest of the staff are professional and attentive to my specific situation and needs. Every time my vehicle is serviced, I am given a sense that my business is greatly appreciated. Been usi More

by Jebadi37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer
Nov 17, 2021 -

Donley Ford of Ashland responded

Thank you for the fantastic review. We truly value you as a customer and we hope to continue providing you service for many more years! Ron and the team will be pleased to hear your feedback and we look forward to your next visit. Thanks again for being a valued Donley Customer!

November 15, 2021

Friendly and pleasant staff as always. They are ready with a smile and great attitude. More

by NORTHERNOHIOFIREARMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Donley Ford of Ashland responded

Thank you for the 5 Star review. We're always pleased to hear from our return clientele, your business is truly valued! We will share this with logan and the team and we look forward to your next visit.

November 05, 2021

Ron was great as always. He always is super friendly and nice. The service was great, quick and well done - as always. It is always a bonus having my car washed as well which I really appreciate. As long as More

by lindlpt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer
Nov 05, 2021 -

Donley Ford of Ashland responded

Thank you for the fantastic review. It's always a pleasure receiving feedback from return clientele! Ron will be happy to hear this and the Donley team looks forward to continuing to keep your vehicle running like new!

October 28, 2021

Ron is a very courtesy individual and will be only person I will deal with. More

by ddamoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Weiss, Richelle Schunatz
Oct 29, 2021 -

Donley Ford of Ashland responded

Thank you for the 5 Star review. We will share this with Ron and we look forward to assisting you again in the future!

October 27, 2021

i got what was promised when i bought my service agreement. getting what you pay for is rare anymore. More

by brblaughlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
raquel.
Oct 27, 2021 -

Donley Ford of Ashland responded

Thank you for the 5 Star review and positive feedback! We will share this with Raquel and the team and we look forward to assisting you more later on down the road. Thanks again for choosing Donley Ford of Ashland!

October 06, 2021

Awesome job! great communication friendly people!Like to come back to our hometown business ,great job! More

by sarah.vandyke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
Oct 08, 2021 -

Donley Ford of Ashland responded

Thank you for the 5 Star review. We always appreciate working with repeat customers, your business is truly valued! Michele will be happy to hear your positive feedback. Please reach out if you have any questions or concerns along the way, we hope to work with you more in the future!

October 05, 2021

Ron and Raquel are awesome. They provide fantastic customer service, they're very thorough and communicate well when going over our car's service. And the technicians are always professional and frien More

by waynef415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer, Raquel Copley
Oct 08, 2021 -

Donley Ford of Ashland responded

Thank you for the wonderful feedback, this is great to hear! We will share this with Ron and Raquel and we look forward to working with you again. Thanks again for choosing Donley Ford of Ashland!

September 30, 2021

Ron is always the best. Trustworthy and so friendly. I highly recommend and will keep coming back. More

by shanna.rasmussen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Sep 30, 2021 -

Donley Ford of Ashland responded

Thank you for the wonderful review and recommendation! We always appreciate hearing from our repeat customers, you business is truly valued. We will share this with the team and we look forward to assisting you for many more years to come!

September 22, 2021

I always receive excellent service and the people there are really great at what they do and they are very good with customers More

by R.SHAMBAUGH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Kiefer
Sep 28, 2021 -

Donley Ford of Ashland responded

Thank you for the 5 Star review. We always enjoy hearing from our repeat customers, your business is truly valued! We will share this with the team and we look forward to assisting you more for many years to come!

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