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Donley Ford of Ashland

Ashland, OH

not yet
rated
510 Reviews

1641 Claremont Ave

Ashland, OH

44805

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510 Reviews of Donley Ford of Ashland

October 29, 2020

Have always had good, prompt service. Ronnie Kieffer has always treated us with respect and is very personable. The Service Technicians have always kept us informed of any possible concerns. Thank you Donle More

by firelady9261
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Kieffer
Oct 30, 2020 -

Donley Ford of Ashland responded

Thank YOU for your continued loyalty! We are so happy to help whenever you need it! Thank you for choosing Donley Ford Lincoln of Ashland!

October 29, 2020

Great friendly service was very professional had we’ll definitely be back very happy with everything I experienced great service thanks for all your hard work More

by hwelineman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Weiss, Logan North
Oct 30, 2020 -

Donley Ford of Ashland responded

Thank YOU for choosing Donley Ford Lincoln of Ashland! We are so thankful for your kind words and your business! We look forward to your next visit!

October 28, 2020

I get tired of filling out these things ... but good service. We always appreciate Ron and the other guys. It is always a pleasant experience when we need our cars services. More

by HELENOFOPUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Why don't you have the guys in the service department listed
Oct 28, 2020 -

Donley Ford of Ashland responded

We really appreciate you taking the time to share your experience! Thank you so much for choosing Donley Ford Lincoln of Ashland!

October 26, 2020

Took vehicle in for ford customer service , after four parts of the same item , with a time of one o'clock appt, didn't get out of there til closing , More

by connie_1_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 27, 2020 -

Donley Ford of Ashland responded

Thank you for sharing your experience! We are working very hard to be the most efficient, we realize your time is most valuable! We will be better next time! Thank you for choosing Donley Ford Lincoln of Ashland!

October 23, 2020

Service was very good. Pleasent and fast. And the dealership is really close by. The only drawback is labor. For a plastic line for power steering 300.00. That is ridiculous More

by trodman1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben in service
Oct 27, 2020 -

Donley Ford of Ashland responded

With the amount of training and the certifications our mechanics carry our costs can be a little higher. We hope you can see the value in our team and we hope to see you again! Thank you for choosing Donley Ford Lincoln of Ashland!

October 21, 2020

Donley's service goes above and beyond.I initially Donley's service goes above and beyond. I initially forgot about my appointment so I called late and they still got me in. Washed my car afterwords! More

by JMPHOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keifer
Oct 21, 2020 -

Donley Ford of Ashland responded

This is so awesome to hear ! We are glad you were able to make your appointment with us! Thank you for choosing Donley Ford Lincoln of Ashland!

October 17, 2020

Excellent service! I would highly recommend Donley Ford. Everyone was very knowledgeable and friendly. They made my car buying experience a breeze. I love my new Ford Edge. More

by Shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan North
Oct 19, 2020 -

Donley Ford of Ashland responded

Congratulations on your new Edge! Thank you for choosing Donley Ford Lincoln of Ashland! We look forward to your next visit!

October 17, 2020

My granddaughter recently purchased a used car. We were treated with respect. Logan North was the sales person and was very knowledgeable. He is a true gentleman. Would recommend him to other people. More

by ednacox8050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance gentleman was very respectful and knowledgeable., Logan North
Oct 19, 2020 -

Donley Ford of Ashland responded

Thank you for taking the time to share your experience! We are so glad Logan was able to treat you right! We are so happy he's a part of our team! We will make sure your kind words reach him! Thank you for choosing Donley Ford Lincoln of Ashland and congratulations to your granddaughter on her car! How exciting!

More
October 01, 2020

The staff is always very kind and easy to work with at any appointment. They are very friendly and listen to my concerns, and don't disregard me as "just a female". More

by MBBURK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
Oct 01, 2020 -

Donley Ford of Ashland responded

Thank you for sharing your experience! We are so glad to hear that you're treated right! We look forward to your next appointment ! Thank you for choosing Donley Ford Lincoln of Ashland!

September 30, 2020

Donley Ford has a very attentive & courteous staff. Always feel welcomed and well taken care of every time I take either of our cars in for service. More

by EBWESTFALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron and Ben
Sep 30, 2020 -

Donley Ford of Ashland responded

Thank you for your 5 star rating and review! We are happy to hear you are taken care of the way you should be ! We will pass along your kind words to our staff! Thank you for choosing Donley Ford Lincoln of Ashland!

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