
Donley Ford of Ashland
Ashland, OH

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510 Reviews of Donley Ford of Ashland
My experience was fantastic! They went well above and beyond expectations to make it a great experience. Kate was excellent every step of the way and Josh was super helpful in ev They went well above and beyond expectations to make it a great experience. Kate was excellent every step of the way and Josh was super helpful in every way possible. I will never be able to thank them enough! More
The service was good but a little pricy. They recommended that my wiper blades be changed and I agreed to have them replace. I thought about it latter on and that was a mistake because the b They recommended that my wiper blades be changed and I agreed to have them replace. I thought about it latter on and that was a mistake because the blades were not a problem. I feel like they recommended the change only to make more money off me!! More
I liked the willingness to work with me in the purchase. Max was good to work with, however he needs more training. I would have liked it if I was shown some of the basic features of the vehicle. Consider y Max was good to work with, however he needs more training. I would have liked it if I was shown some of the basic features of the vehicle. Consider your training program as a four step procedure. 1) show how it is done. 2) tell the trainee what to do as they do it. 3) gave the trainee do it as he tells you what he is doing. 4) have them do it on their own. More
Took my SUV to the dealership and gave them all day to fix the issue. After 450 plus dollars spent and all day . Went into the dealership to get into my SUV . Got in and went less than a mile down the roa fix the issue. After 450 plus dollars spent and all day . Went into the dealership to get into my SUV . Got in and went less than a mile down the road the problem came back. Check engine light. Took it immediately back and it took the back. Hopefully the problem is fixed. More
Tegan was able to find me the vehicle that met my needs. He was very pleasant to deal with and the financial aspect was very quick and efficient to my needs. He was very pleasant to deal with and the financial aspect was very quick and efficient to my needs. More

Kate was fantastic dealing with us. It was nice easy and quick. Made the experience perfect for us. She helped make us feel comfortable and at home. Love her. It was nice easy and quick. Made the experience perfect for us. She helped make us feel comfortable and at home. Love her. More