Donley Ford of Ashland
Ashland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 AM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I recommend them to everyone I know. I was treated very respectful when I ordered my ford truck. My salesmen Logan north made things very easy and was never pushy by trying to sell me th I was treated very respectful when I ordered my ford truck. My salesmen Logan north made things very easy and was never pushy by trying to sell me things I did not want. More
I was greeted promptly when I arrived. All my questions were answered. I will go there again for my service. All my questions were answered. I will go there again for my service. More
Donley Ford Service Department is the best! They found the problem with my truck, explained the problem and the process to remedy the problem, and had it fixed in a very timely manner. They al They found the problem with my truck, explained the problem and the process to remedy the problem, and had it fixed in a very timely manner. They also alerted me that my warranty was almost up and what to do if I wanted to extend the warranty, More
The very best service department around. I would not go anywhere else and they are super to work with. Love them all especially Ron. I would not go anywhere else and they are super to work with. Love them all especially Ron. More
Tegan is incredibly knowledgeable and courteous. He was extremely helpful with all the question I had and a pleasure to talk with. I highly recommend meeting with him if you are in the market for a He was extremely helpful with all the question I had and a pleasure to talk with. I highly recommend meeting with him if you are in the market for a new Ford. More
Greated me once I got on property. Very professional did everything they could to get me in to a truck Very professional did everything they could to get me in to a truck More
Purchased this certified 2020 F150 Lariat which is a great truck. Came to me with 19% oil life remaining which after a couple weeks the dealer took care of. Supposed to receive 3 free oil changes due to great truck. Came to me with 19% oil life remaining which after a couple weeks the dealer took care of. Supposed to receive 3 free oil changes due to the vehicle being certified, but we’re just about a month into it & still no update in my ford pass. I’ve called several times & been told that they’re looking into it. Still waiting for a response or just to have my Ford Pass updated. Great truck, the overall experience is why the low rating. More
I leased a 2022 Bronco sport in January 2022. It’s May now and the leather, heated seats that I paid for have yet to be installed. First set was wrong size and now nearly two months later… still It’s May now and the leather, heated seats that I paid for have yet to be installed. First set was wrong size and now nearly two months later… still no seats. Dealer does sub contract this service but there’s been no follow up, unless I call them!! Poor customer service!!! Will be filing a complaint with Ford!! More