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Donley Ford of Ashland

Ashland, OH

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rated
510 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Ashland team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Ashland location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Ashland have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Ashland professionals.
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1641 Claremont Ave

Ashland, OH

44805

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Showing 510 reviews

May 19, 2022

I recommend them to everyone I know. I was treated very respectful when I ordered my ford truck. My salesmen Logan north made things very easy and was never pushy by trying to sell me th More

by MUSTANGGIRL64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan North
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Donley Ford of Ashland responded

Thank you for the wonderful review and recommendation. This is what we love to hear! Please let us know if you have any questions along the way, the team is always here to help. Thank you for choosing Donley Ford of Ashland and congratulations on your New Ford purchase!

May 18, 2022

I was greeted promptly when I arrived. All my questions were answered. I will go there again for my service. More

by LFKF41
Recommend Dealer
Yes
Employees Worked With
Logan North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Myers
May 19, 2022 -

Donley Ford of Ashland responded

Thank you for the 5 Star review. Logan and the team will be pleased to hear your positive feedback. Please let us know if we can assist you further along the way and we thank you for choosing Donley Ford of Ashland!

May 10, 2022

Donley Ford Service Department is the best! They found the problem with my truck, explained the problem and the process to remedy the problem, and had it fixed in a very timely manner. They al More

by heffone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Kieffer and Service Department Staff
May 10, 2022 -

Donley Ford of Ashland responded

Thank you for the wonderful review. Ron and the team will be ecstatic to hear your positive feedback! Thanks again for choosing Donley Ford of Ashland for your vehicle service needs and we look forward to working with you more along the way!

May 09, 2022

The very best service department around. I would not go anywhere else and they are super to work with. Love them all especially Ron. More

by lletang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raquel Copley and Ron Keiffer.
May 10, 2022 -

Donley Ford of Ashland responded

Thank you for the 5 Star review. We always enjoy hearing from our repeat clientele, your feedback is truly important to us! Thank you for continuing to be a valued Donley customer and we look forward to your next visit with us!

May 08, 2022

Super friendly staff. Great easy experience in leasing our new truck. We are very satisfied. More

by Arobin1277
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tegan Moyer
May 09, 2022 -

Donley Ford of Ashland responded

Congratulations on your New F-150 lease, we hope you enjoy it! Thank you for the 5 Star review and positive feedback. We will share this with Tegan and the team and we hope to work with you on your next lease or purchase. Please let us know if you have any questions along the way and thank you for choosing Donley Ford for your new F-150 lease!

May 07, 2022

Tegan is incredibly knowledgeable and courteous. He was extremely helpful with all the question I had and a pleasure to talk with. I highly recommend meeting with him if you are in the market for a More

by Dustygray42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tegan Moyer
May 09, 2022 -

Donley Ford of Ashland responded

Thank you for the wonderful review and recommendation. The team will be ecstatic to hear you enjoyed working with them! Congratulations on your Fusion purchase, we hope you enjoy it. Please let us know if you have any questions along the way and we hope to work with you more in the future!

May 05, 2022

Greated me once I got on property. Very professional did everything they could to get me in to a truck More

by Nkusser89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tegan Moyer
May 09, 2022 -

Donley Ford of Ashland responded

Thank you for the awesome review, this is what we love to hear! We're glad the team was able to get you taken care of and into a truck. Please let us know if you have any questions along the way, the team is always here to help. Congratulations on your F-150 purchase and thanks again for choosing Donley Ford of Ashland!

May 03, 2022

Purchased this certified 2020 F150 Lariat which is a great truck. Came to me with 19% oil life remaining which after a couple weeks the dealer took care of. Supposed to receive 3 free oil changes due to More

by Tbrott1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nas Nixon, Jeff Myers
May 09, 2022 -

Donley Ford of Ashland responded

Thank you for taking the time to leave us your feedback. We understand your frustration. Our General Sales Manager Jeff Myers should be contacting you regarding a resolution, if he hasn't already. If you would like to speak to someone further about your experience here with us, please feel free to reach out to our Customer Relations Specialist, Connor, at 740-392-2222 Ext 3004.

May 03, 2022

Easy to deal with. No pressure to buy. Tegan is well informed and very courteous. Will deal with Donley again. More

by Hollidinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tegan Moyer
May 09, 2022 -

Donley Ford of Ashland responded

Thank you for the 5 Star review. Tegan will be happy to hear your positive feedback! We're glad the team was able to provide you with a exceptional buying experience. Thank you for choosing Donley Ford of Ashland and congratulations on your Edge ST purchase, we hope you enjoy it!

May 02, 2022

I leased a 2022 Bronco sport in January 2022. It’s May now and the leather, heated seats that I paid for have yet to be installed. First set was wrong size and now nearly two months later… still More

by Klindsay1359
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tegan Moyer
May 03, 2022 -

Donley Ford of Ashland responded

Thank you for taking the time to leave us your feedback. We understand your frustration. A member of the team should be reaching out soon if they haven't already. We hope to get this issue resolved quickly. If you would like to speak to someone further about your experience with us, please reach out to our Customer Relations Specialist, Connor, at 740-392-2222 Ext:3004.

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