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Donley Ford of Ashland

Ashland, OH

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510 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Ashland team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Ashland location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Ashland have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Ashland professionals.
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1641 Claremont Ave

Ashland, OH

44805

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Showing 510 reviews

May 15, 2020

xcellant service have a 2017 King Ranch with very low miles. Bought new at another dealer Graham Ford in Mansfield. Oil leaking from day one and they could not find More

by FLOWERS_L@msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Kieffer and brian
May 15, 2020 -

Donley Ford of Ashland responded

Great to hear! Thanks for sharing and for your 5 star review! We look forward to working with you again!

May 09, 2020

Great service Always have had outstanding service. The service manager that I work with always makes sure I am up to date on what is being done and is exceptionall More

by jackiebg44859
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer
May 11, 2020 -

Donley Ford of Ashland responded

Thank you for your kind words and great 5 star review! We appreciate you and look forward to seeing you again!

May 06, 2020

Ron and Ben are my anchor when it comes to caring and repairing my 2015 edge . The personal care is invaluable. Being 80+ this is probably my last vehicle. I would appreciate being removed from e mail li More

by gmabetty6
Recommend Dealer
Yes
Employees Worked With
Service managers
May 06, 2020 -

Donley Ford of Ashland responded

Thank you so much! Ben and Ron enjoy working with you! And we all appreciate you being a loyal customer!

May 05, 2020

Called and got appointment within short period of time. Dropped truck off it problem was diagnosed and repaired- had truck back the next day..yea More

by billakaslip
Recommend Dealer
Yes
Employees Worked With
Ron and Adam
May 06, 2020 -

Donley Ford of Ashland responded

Thank you! We love hearing of our customers great experiences with our service team! We look forward to seeing you again!

May 04, 2020

Dorea is wonderful. A kind person. Willing to go the extra mile to get us in a car. She is an asset to FORD! TINAHARDY More

by TINA M HARDY
Recommend Dealer
Yes
Employees Worked With
DOREA, Matt Weiss, Dorea Kellem
May 04, 2020 -

Donley Ford of Ashland responded

Thanks for your review and kind words! It was a pleasure working with you as well!

May 02, 2020

Dorea went out of her way to go above and beyond for my Mom & I! I highly recommend her and Donley Ford! We hope to be utilizing their services again soon! More

by IRoxasXIII
Recommend Dealer
Yes
Employees Worked With
Matt Weiss, Dorea Kellem
May 04, 2020 -

Donley Ford of Ashland responded

We love hearing from happy customers! Thanks for your 5 star review and we look forward to seeing you again!

May 01, 2020

The first year free maintenance is awesome! Thank you! The staff was friendly, sending me a text when my car was ready to be picked up. More

by kevilsiz
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
May 01, 2020 -

Donley Ford of Ashland responded

Thank you! We appreciate your review and enjoyed working with you!

April 30, 2020

Amazing to work with. They were able to take care of my service issue about 2 hours time. Communication was great and staff was very friendly. More

by kim.t31
Recommend Dealer
Yes
Employees Worked With
Service
Apr 30, 2020 -

Donley Ford of Ashland responded

We're pleased to hear that your service went well and timely! We strive to offer our customers the best service experience possible! We arpprecate your 5 star review and look forward to seeing you again.

April 29, 2020

Great service and good care of your car.The service The service dept. is very kind and knowledgable . Satisfaction is what you get. You get a feeling of confidence and a print out sheet for your records More

by fandlackerman
Recommend Dealer
Yes
Employees Worked With
Ron Kieffer
Apr 29, 2020 -

Donley Ford of Ashland responded

Thanks! We appreciate your 5 star review and knowing that you had a great experience! Our customers always come first!

April 28, 2020

Fast Service Great to get in and out. Not a long wait. Browsed around for a while looking at the different models. I recommend this dealership to anybody looking f More

by charlesgivens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Keifer, Matt Weiss, Jake Reichle
Apr 29, 2020 -

Donley Ford of Ashland responded

Thanks for a great review! We appreciate your kind words and that you chose Donley Ford Lincoln of Ashland !

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