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Donley Ford of Ashland

Ashland, OH

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rated
510 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Ashland team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Ashland location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Ashland have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Ashland professionals.
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1641 Claremont Ave

Ashland, OH

44805

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Showing 510 reviews

August 05, 2020

Tegan was a great sale's person. Worked great into getting me a vehicle. Ben is service was great also. Matt was also helpful and listen to my concerns More

by Liz Worstall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben, Tegan Moyer, Haley Collins
Aug 06, 2020 -

Donley Ford of Ashland responded

Thank you for your feedback regarding your recent experience with us! We are glad that we were able to find the right vehicle for you, while listening to the concerns you had when it came to the purchase of your vehicle. We strive to provide helpful sales and service experiences, where all of your needs are met. We will pass along your kind words to Tegan, Ben, and Matt! Thank you for your 5 star review and for choosing Donley Ford Lincoln of Ashland!

August 05, 2020

My husband and I were looking to upgrade our current vehicle and didn't know what to expect. We were kindly greeted by Logan. He is very knowledgeable and friendly. Or experience was wonderful and moved More

by liveloveandmakeupon
Recommend Dealer
Yes
Employees Worked With
Logan North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dorea Kellem
Aug 06, 2020 -

Donley Ford of Ashland responded

Thank you for your kind words regarding your recent experience with us! We are glad that we could provide you with a sales experience that was friendly, knowledgeable, and thorough. We strive to provide clear communication and information that will make the process of purchasing a vehicle easier on you. We will pass along your kind words to Logan and the rest of our team! Thank you for your 5 star review and for choosing Donley Ford Lincoln of Ashland!

August 04, 2020

This visit was for a recall issue. Service Dept was very helpful and kind! Even when I was asking about an issue unrelated to the recall! More

by tamibenedict5
Recommend Dealer
Yes
Employees Worked With
Service guys!
Aug 04, 2020 -

Donley Ford of Ashland responded

Thank you for sharing feedback regarding your recent visit with us! We are glad that we could provide you with helpful and kind service, while also answering any questions you had regarding your vehicle. We look forward to your next visit with us! Thank you for your 5 star review and for choosing Donley Ford Lincoln of Ashland!

August 03, 2020

Parking brake required service and we had a dead battery. We had to wait from Wednesday until the following week on Tuesday to get the car in for service. Code indicated the parking brake control needed to be More

by MACS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
Aug 04, 2020 -

Donley Ford of Ashland responded

Thank you for sharing your feedback regarding your recent experience with us! We are glad that we could provide you with thorough and efficient service when it comes to your vehicle. We strive to provide excellent service where you leave feeling that your vehicle was taken care of in all aspects. Thank you for choosing Donley Ford Lincoln of Ashland!

August 03, 2020

Very good dealer It they got my truck in on time . Got it done in the time they said they would. The even gave it a wash job. More

by rjackson117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Aug 04, 2020 -

Donley Ford of Ashland responded

Thank you for sharing your feedback regarding your recent experience with us! We are glad that we could provide you and your vehicle with efficient and thorough service. We look forward to your next visit with us! Thank you for your 5 star review and for choosing Donley Ford Lincoln of Ashland!

August 01, 2020

Excellent Service Despite my being a "snowbird" and I purchased my 2020 F150 in Florida, Ron Keiffer was excellent. He got me scheduled for my first 6000 miles servic More

by ENGLEHARTG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer
Aug 02, 2020 -

Donley Ford of Ashland responded

Thank you for your kind words regarding your recent visit with us! We are glad that we could provide you with a quickly scheduled service, where we were able to meet the needs of you and your vehicle. We strive to provide you with a friendly and professional experience, where you feel you have been clearly communicated to when it comes to your vehicle. We will pass along your kind words to Ron and the rest of our team! Thank you for your 5 star review and for choosing Donley Ford Lincoln of Ashland!

July 31, 2020

Maintenance check Easy to schedule the routine appt. Service staff were ready on arrival. Excellent communication for questions when additional items needed attention. More

by natssashland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron and Travis
Aug 02, 2020 -

Donley Ford of Ashland responded

Thank you for sharing feedback regarding your recent experience with us! We are glad that we could provide you with an easy, efficient, and friendly service experience. We strive to communicate any needed information to answer any questions you may have regarding your vehicle's needs. We look forward to your next visit with us! Thank you for your 5 star review and for choosing Donley Ford Lincoln of Ashland!

July 31, 2020

Ben and Ron are very nice and professional. Great customer service. It is appreciated! I highly recommend the service department! Thank you for your excellence! More

by MS.SKI2B
Recommend Dealer
Yes
Employees Worked With
Ben, Ron
Aug 02, 2020 -

Donley Ford of Ashland responded

Thank you for your kind words regarding your recent visit with us! We are glad that we could provide you with a professional, efficient, and friendly service experience regarding your vehicle's needs. We will pass along your kind words to Ben, Ron, and the rest of our team! Thank you for your 5 star review and for choosing Donley Ford Lincoln of Ashland!

July 28, 2020

Excellent Service Can never say enough about how wonderful Ron and the Donley service team are. From the friendly greeting upon arrival through the servicing of my vehi More

by polcat179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron K.
Jul 29, 2020 -

Donley Ford of Ashland responded

Thank you for your kind words regarding your recent visit with us! We strive to provide a friendly, thorough, and efficient service experience when it comes to your vehicle's needs. We will pass along these kind words to Ron and the rest of our team! Thank you for your 5 star review and for choosing Donley Ford Lincoln of Ashland!

July 25, 2020

Very satisfied with Donley Ford staff , very friendly, helpful, and answers all my questions. When appointment is made they get you in and out on time. Thank you Ron Keiffer. More

by SCHAEFFERBOBBIE
Recommend Dealer
Yes
Employees Worked With
Logan North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2020 -

Donley Ford of Ashland responded

Thank you for your feedback regarding your recent experience with us! We are glad that we could provide you with a friendly, efficient, and thorough service experience regarding your vehicle. We will pass your kind words along to Ron and the rest of the team! Thank you for your 5 star review and for choosing Donley Ford Lincoln of Ashland!

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