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Donley Ford of Ashland

Ashland, OH

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rated
510 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Ashland team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Ashland location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Ashland have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Ashland professionals.
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1641 Claremont Ave

Ashland, OH

44805

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Showing 510 reviews

August 27, 2020

My Third vehicle purchase from Logan. He was great to deal with and made the car buying process go very easy for me. He even delivered the car and paperwork to me at my house! Very happy! More

by donkeener58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Donley Ford of Ashland responded

Thank you for your 5 star rating and review. We are so glad that Logan was able to assist you when you needed us! We look forward to working with you in the future! Thanks again for choosing Donley Ford Lincoln of Ashland!

August 25, 2020

Very convenient service!! They were able to get me in for an oil change, even though I showed up a week early for my appointment. More

by janetdsweet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Aug 25, 2020 -

Donley Ford of Ashland responded

We are glad you were able to get hassle-free service! We will always be happy to assist with whatever you need. Thank you for taking the time to share your experience here at Donley Ford Lincoln of Ashland!

August 25, 2020

Family place! Treats everyone as a family member! Oh, service and quality product are great too! I've never had a negative service time with Donley Ford!!! More

by JLWHITE0
Recommend Dealer
Yes
Employees Worked With
Ron K.
Aug 25, 2020 -

Donley Ford of Ashland responded

Thank you for your 5 star rating and review! We strive to deliver exceptional service and are so glad we left you satisfied! We look forward to working with you in the future! Thanks again, Donley Ford Lincoln of Ashland!

August 25, 2020

I have been doing business with Donley Ford for several years and Logan has always been my sales guy he is very professional and friendly and knows what he is doing with that I am very grateful More

by babiebear2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Weiss, Jake Reichle, Dorea Kellem, Dave Wyatt
Aug 27, 2020 -

Donley Ford of Ashland responded

Here at Donley Ford Lincoln of Ashland we want to make sure you are treated right, we are so proud of Logan to exemplify that value! Thank you for your five star review and look forward to helping you with your future needs as well!

August 24, 2020

I have been a Donley customer for a number of years. The staff and service is always spot on. I trust the service department and appreciate their advice regarding repairs. More

by carlgerb1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Keifer
Aug 25, 2020 -

Donley Ford of Ashland responded

Thank you for your 5 star review and for choosing Donley Ford Lincoln of Ashland! We always strive to have the best on staff. Thank you for your continued loyalty and for taking the time to share your experience!

August 22, 2020

I have always had my automotive work done at Donleys. I am totally satisfied with Ron and Ben and their mechanics. They always go above and beyond. More

by grunt1940
Recommend Dealer
Yes
Employees Worked With
Ron and Ben
Aug 25, 2020 -

Donley Ford of Ashland responded

Thank you for your continued loyalty! We are so glad you have been taken care of well by our mechanic team. Thank you for your 5 star review and for choosing Donley Ford Lincoln of Ashland!

August 20, 2020

Hi, I am going to tell you one more time I told the guy in the service dept. That my name is not Charles he said that he would change it. Well I guess he did not do that. More

by DOUGGILMORE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Grimes, Brandon Grimes
Aug 20, 2020 -

Donley Ford of Ashland responded

Thank you for reaching out! We are having our technology coordinator check all of our systems. Please reach out to Mike JAckson at 419-281-3673 ext. 1051 so we can verify information in our system.

August 17, 2020

I was very happy with the helpful service that Michele LaRue gave us! I was interested at the 2020 Ecosport and she made buying it stress free ! She was very friendly and very helpful and personable! More

by DanaEmmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele LaRue, Dorea Kellem
Aug 24, 2020 -

Donley Ford of Ashland responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Donley Ford-Lincoln of Ashland. Thank you for taking the time to write about your experience. We wish you safe travels in your new 2020 Ecosport and look forward to seeing you again soon!

August 11, 2020

I’ve never been disappointed with either service or personal treatment by those at Donley Ford-Lincoln. Dealing with them over many years and many vehicles has always been a pleasure. More

by memedeer
Recommend Dealer
Yes
Employees Worked With
Logan North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Keiffer
Aug 12, 2020 -

Donley Ford of Ashland responded

Thank you for your feedback regarding your experiences with us! We are glad that we are able to consistently provide you with friendly and efficient service when it comes to your vehicle. We look forward to your next visit with us! Thank you for your 5 star review and for choosing Donley Ford Lincoln of Ashland!

August 07, 2020

Excellent professional customer service From setting up my appointment to the service provided, was done efficiently, professionally and very much appreciated. Ben was friendly, knowledgeab More

by JMULHOLLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Mulholland
Aug 08, 2020 -

Donley Ford of Ashland responded

Thank you for your kind words regarding your recent experience with us! We are glad that we could provide an easily scheduled service, while completing the service efficiently, professionally, and thoroughly regarding your vehicle. We strive to provide a friendly and knowledgeable experience where your questions are answered clearly. We will pass along your kind words to Ben and the rest of our team! Thank you for your 5 star review and for choosing Donley Ford Lincoln of Ashland!

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