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Donley Ford of Ashland
Ashland, OH
510 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Ashland team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Ashland location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Ashland have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Ashland professionals.
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Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 AM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 510 reviews
November 17, 2020
Very good service ( 5 star ) on my truck. The service rep was very good and helpful . I was a little disappointed when I told them about 6 of 12 bolts that attach my running boards had broken and only 2 rem was very good and helpful . I was a little disappointed when I told them about 6 of 12 bolts that attach my running boards had broken and only 2 remained to hold the passenger side board on. Although as I told them it was aftermarket running boards that were put on as part of the deal I thought there should have been more interest with my problem. I was out of state when I discovered the problem and ended up tying the passenger side on with a shoe lace until I got to my destination and then had to make bolts to fix it permanent hopefully. More
by AFCHEIMBERGER
Verified CustomerEmployees Worked With
Michele LaRue
November 16, 2020
I can always count on the outstanding team of Ben and Ron to make my service appointment at Donley Ford an easy one with all areas of service explained in full when the service is completed. Any and all que to make my service appointment at Donley Ford an easy one with all areas of service explained in full when the service is completed. Any and all questions are answered before you head out the door! More
by heffone
Employees Worked With
Ben and Ron
November 14, 2020
SUPER DUPER NICE, INTELLIGENT CUSTOMER SERVICE SUPER DUPER NICE, INTELLIGENT CUSTOMER SERVICE Personnel. I purchased my Ford Ranger at Donley and the service has been great from day one. Profess SUPER DUPER NICE, INTELLIGENT CUSTOMER SERVICE Personnel. I purchased my Ford Ranger at Donley and the service has been great from day one. Professional without a doubt. Friendly people. More
by HASTING-1066
Employees Worked With
Service Department
November 14, 2020
Ben and Ron take great care of me and my family when we bring vehicles for service . They are amazing and its the same service team every time i visit, so they know me. Other dealers and aervice providers bring vehicles for service . They are amazing and its the same service team every time i visit, so they know me. Other dealers and aervice providers have diffetent people every time i come in for service and its just not the same experience More
by orders1
Employees Worked With
Ben , Ron
November 13, 2020
Great experience. Thanks for taking care of my urgent needs in an expedited manner. Good work. The service department staff is extremely accommodating and friendly. needs in an expedited manner. Good work. The service department staff is extremely accommodating and friendly. More
by will45
Employees Worked With
Ben
November 12, 2020
Very professional and efficient as usual. The service we get with Donley is a good reason to stay there. Thanks Ron and crew!!! We appreciate you all!! get with Donley is a good reason to stay there. Thanks Ron and crew!!! We appreciate you all!! More
by jfdald
Employees Worked With
Ron Keiffer, Michele LaRue
November 08, 2020
Great experience good service. Easy to do business with and very professional. I will highly recommend and would buy from again. Great salesman did a fantastic job and very professional. I will highly recommend and would buy from again. Great salesman did a fantastic job More
by Carollewis
Employees Worked With
Matt Weiss, Dorea Kellem, Dave Wyatt
November 06, 2020
Ron Keifer provided excellent customer service. He was very welcoming. He took care of all the paper for the mail in rebate on the tires I purchased. I am very happy with the service from the service depa very welcoming. He took care of all the paper for the mail in rebate on the tires I purchased. I am very happy with the service from the service department. More
by bigfoot222ohio
Employees Worked With
Ron Keifer
October 30, 2020
Over the years I have bought several new and used cars and trucks through Donely Ford. I received excellent customer service from every sales person I was in contact with. This includes the people in the and trucks through Donely Ford. I received excellent customer service from every sales person I was in contact with. This includes the people in the Service Department. More
by rnshppr
Employees Worked With
Ron Kieffer
October 29, 2020
Ben could not have treated us any better! He explained everything so that even my wife could understand. Great service and great personal. Would recommend to anyone. everything so that even my wife could understand. Great service and great personal. Would recommend to anyone. More
by DDABEL
Employees Worked With
Ben
