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Donley Ford of Ashland

Ashland, OH

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rated
510 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Ashland team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Ashland location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Ashland have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Ashland professionals.
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1641 Claremont Ave

Ashland, OH

44805

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Showing 510 reviews

December 20, 2020

Ron Keiffer and the gang were great, as always. They are knowledgeable, friendly, and accommodating... a pleasure to do buisness with - a great service department. More

by DANDEBROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer
Dec 28, 2020 -

Donley Ford of Ashland responded

Thank you for the great review! We look forward to working with you again!

December 18, 2020

Service department was extremely helpful as usual and that is why we bring all our work to them. You can tell customer service is their top priority. More

by SKLEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Counter Staff
Dec 28, 2020 -

Donley Ford of Ashland responded

Thank you for your continued patronage! We appreciate you as a customer and look forward to your next visit!

December 17, 2020

As usual Ron keiffer and crew were excellent. Kudos to the service dept. As usual Ron keiffer and crew were excellent. Kudos to the service dept As usual Ron keiffer and crew were excellent. Kudos to th More

by BSPONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer
Dec 28, 2020 -

Donley Ford of Ashland responded

Thank you for the great review!

December 14, 2020

The guys in the service department were so super nice each time I spoke with them. They knew I was very impatient about getting my vehicle back and did the best they could to get my recalls done as quick More

by MICHELESCHAFFER71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron and Ben
Dec 17, 2020 -

Donley Ford of Ashland responded

Thank you for taking time to leave us a review! We look forward to your next visit!

December 12, 2020

The dealership is excellent couldn’t ask for better service They make you feel very welcome and there service is done at a great time. Would wanted to go anywhere else More

by VRMOLDEDPRODUCTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All the people in service excellent
Dec 17, 2020 -

Donley Ford of Ashland responded

Thank you for taking time to leave us a review! We look forward to your next visit!

December 12, 2020

Always a pleasure dealing with the service people. Appointments are convenient with my time frame. Work is completed within reason and at a fair price. Car is washed upon completion. More

by henikman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Donley Ford of Ashland responded

Thank you for taking time to leave us a review! We look forward to your next visit!

December 10, 2020

They were done early and my car looked great! Customer service answered any questions and were very friendly! I highly recommend this dealership to my friends. More

by Smu.rn4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron and Ben in service
Dec 17, 2020 -

Donley Ford of Ashland responded

Thank you for such a great review! We will pass this along to our team leaders!

December 08, 2020

Tech stated what it needed and it was completed in a Tech stated what it needed and it was completed in a good time. He was very good. Ron is always good to work with. A More

by JLS9INF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron and Tech is service dept.
Dec 08, 2020 -

Donley Ford of Ashland responded

Thank you for your awesome review! We will pass it along to Ron!

December 07, 2020

All things wanted to have done was done in a timely bases. New tires, regular service. advised wheels alignment, washed, arrangement for a Ford Credit Card. Good job well done! BE SATISFIED WITH WH More

by CWBARNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NONE OF THE ABOVE. I worked primarily with Ron Kieffer
Dec 08, 2020 -

Donley Ford of Ashland responded

Thank you for your kind review!

December 04, 2020

Ben was very professional and accommodating. He thoroughly explained what was done during the oil change and reported any wear my vehicle was experiencing. Everyone was very pleasant. More

by r.dailey1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Mulholland
Dec 08, 2020 -

Donley Ford of Ashland responded

Thank you for the thoughtful review. We will pass it along to Ben!

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