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Donley Ford of Ashland

Ashland, OH

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510 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Ashland team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Ashland location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Ashland have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Ashland professionals.
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1641 Claremont Ave

Ashland, OH

44805

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Showing 510 reviews

September 08, 2022

Nat was at the top of his game getting my vehicle deal done quickly. It was my 4th purchase or lease at Donley Ford. Great folks, great Ford products, fair pricing, and an always-freindly parts and servic More

by Douglas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Lenzer, Haley Collins
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Sep 12, 2022 -

Donley Ford of Ashland responded

Thank you for your time in writing this review. We are so happy that you are satisfied with your service and your vehicle purchase. We appreciate you and look forward to seeing you again in the future. Enjoy your new ride!

September 07, 2022

Nate and everyone that we have spoken with at Donley now how to treat you like a family member. Unlike certain other places. They just make the experience feel welcoming!!! Thank you Nate.... More

by DavidKauf525
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lenzer
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Sep 08, 2022 -

Donley Ford of Ashland responded

Thank you for taking the time to submit your feedback! We are so happy that you had an enjoyable experience and that you walked away feeling like family. We strive to provide this experience every time. We look forward to working with you again in the future. Enjoy your new ride!

Sep 08, 2022 -

DavidKauf525 responded

Thank you for acting on our wishes! And not being pushing. Nate, you're a great car dealer and I'll recommend you and Donley to anyone!!!

September 06, 2022

This is the third car I bought from this dealership. They are very friendly and very helpful would recommend them More

by As
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lenzer
Report | Print
Sep 07, 2022 -

Donley Ford of Ashland responded

Thank you so much for your feedback. We love hearing reviews like this. We are happy to have provided you with a good experience and appreciate having you as a customer. We are here when you need us again in the future. Enjoy your new ride!

September 01, 2022

Ron was great to work with . Very professional and courteous. Service was done quickly and well. More

by DONNA.COTTRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
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Sep 02, 2022 -

Donley Ford of Ashland responded

We are so happy that we were able to take care of your vehicle for you. We strive to provide quick but quality service. Thank you for your business and we look forward to seeing you again in the future.

September 01, 2022

Ron was excellent to work with …. Very knowledgeable and accommodating…. I like getting my Ranger serviced there !!! More

by TSTACY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer
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Sep 02, 2022 -

Donley Ford of Ashland responded

Thank you for your feedback. We appreciate you and look forward to seeing you again in the future.

August 31, 2022

Ron, did an outstanding job of keeping me posted on the time it would take to fix my recall. He was very professional. More

by LOGOIT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer
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Sep 01, 2022 -

Donley Ford of Ashland responded

Thank you for your feedback! We are thrilled that you are happy with the customer service you received from Ron. If you need anything in the future don't hesitate to reach out.

August 29, 2022

Very nice people to deal with really love the truck but still have some concerns about the transmission More

by rjlshoup
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Collins
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Aug 29, 2022 -

Donley Ford of Ashland responded

Thank you for taking the time to share your feedback. If you have any questions that we can answer for you please let us know. We are here to help. Enjoy your new truck!

August 27, 2022

Very professional and helpful eager to assist with any questions I had definitely will be buying another car from here ! More

by Duramaxx2004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Lenzer
Report | Print
Aug 29, 2022 -

Donley Ford of Ashland responded

Thank you for your time in writing this review. We are thrilled that you are happy with your purchase and experience. We look forward to working with you again in the future. Enjoy your new vehicle.

August 26, 2022

Had a great time with Donley ford of Ashland, Haley was great and answered all of my questions if she didn’t know the answer she would get it. Thank you for getting me in my dream truck! More

by bshaw0115
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Collins
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Aug 26, 2022 -

Donley Ford of Ashland responded

Thank you so much for your feedback. Haley is great and we are so glad you had a good experience and walked away in your, "Dream Truck." Enjoy your neew vehicle and we look forward to seeing you again in the future.

August 25, 2022

I was pleasantly surprised with my salespersons knowledge, but more impressed with his willingness to get answers upfront for me on warranties! The Finance Manager was also great to work with and More

by Afranklin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris - Finance, Nate Lenzer
Report | Print
Aug 26, 2022 -

Donley Ford of Ashland responded

Thank you for taking the time to give us such a great review! We strive for this kind of experience every time you visit. Enjoy your new vehicle and we look forward to earning your business again in the future.

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