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Donley Ford of Ashland

Ashland, OH

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rated
510 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Ashland team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Ashland location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Ashland have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Ashland professionals.
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1641 Claremont Ave

Ashland, OH

44805

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Showing 510 reviews

January 02, 2021

We have many years of experience dealing with Donley Service Dept. They have always taken good care of our needs in a courteous and efficient manner. More

by AMBANZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron, Ben, Greg
Jan 07, 2021 -

Donley Ford of Ashland responded

Thank you for the great review! We will share this with the team!

January 01, 2021

Got me in and out fast. Ben explained what they did and what would need checked out in the future. I will always take my vehicle to Donleys for service! More

by KULROSOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Jan 07, 2021 -

Donley Ford of Ashland responded

Thank you for the great review!

December 31, 2020

Fast service. Put a cover on my truck and washed the truck. It was a Christmas present. Fantastic extra mile service. As always Ron in service is amazing. More

by SPITFIRE1RN72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Jan 04, 2021 -

Donley Ford of Ashland responded

Thank you for the great review!

December 31, 2020

Oi Change -Tire Repair . have always been satisfied with my service . Although on this occasion after returning home i noticed that the chrome had been peeled off the rim (tire repair new valve stem) i More

by RUSSREED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ron keiffer
Jan 07, 2021 -

Donley Ford of Ashland responded

Thank you for the thoughtful review. Please let us know if you need any additional assistance!

December 28, 2020

They are very accommodating. Ron is fantastic. I shop Donley Ford because of Ron in service. He always has a smile on his face and always glad to see you. More

by SPITFIRE1RN72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Weiss
Jan 04, 2021 -

Donley Ford of Ashland responded

We are pretty lucky to have Ron! Thank you for the great review, we will pass it along!

December 28, 2020

The transaction was perfect. Everyone was cordial and polite, and helpful with the new technology. The car works great. We will be looking at Donley Fotd again. More

by CULLERDOUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Weiss, Dorea Kellem
Jan 04, 2021 -

Donley Ford of Ashland responded

Congratulations on your new vehicle! And thank you for the great review!

December 28, 2020

Have always treated me good. Have been a customer for 50 years. Ron in service always goes out of his way to help you. They are the best. More

by augie2_98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer , Michele LaRue
Dec 28, 2020 -

Donley Ford of Ashland responded

Thank you for the review and for being a long time customer!!

December 25, 2020

Been a customer of Donley's for over 35 years. It's nice to deal with people that know who you are and call you by name, The service is excellent and any concerns are always brought to my attention. Ro More

by FLOWERS_L@msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keifer
Dec 28, 2020 -

Donley Ford of Ashland responded

Thank you for your review! It sounds like you had a great visit! If there is anything we can do to make your next visit a 5 star visit please let us know!

December 25, 2020

I watched the mechanic fly through the parking lot in my vehicle that's the only thing I had a problem with. If that wouldn't of happened I would of gave you 5 stars More

by Pelf92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tegan Moyer
December 24, 2020

As usual Ron keiffer and crew were excellent. Kudos to the service dept. As usual Ron keiffer and crew were excellent. Kudo... Excellent excellent excellent More

by BSPONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron keiffer
Dec 28, 2020 -

Donley Ford of Ashland responded

Thank you for taking time to leave us such a nice review! We will pass it along to Ron and the team!

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