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Donley Ford of Ashland

Ashland, OH

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510 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Ashland team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Ashland location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Ashland have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Ashland professionals.
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1641 Claremont Ave

Ashland, OH

44805

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Showing 510 reviews

February 15, 2021

I am always pleased with the service at Donley of Ashland. They are always courteous and friendly. I always get my car serviced on time and out quickly. More

by c_ogi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keifer
Feb 18, 2021 -

Donley Ford of Ashland responded

Thank you for the wonderful review! We'll share this with Ron and the rest of the team!

February 14, 2021

Gave me a loner car because I work in Wooster so they could complete the needed maintenance. Tire price and installation I thought was very reasonabl. More

by PAULADAMS638
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron in service dept , Matt Weiss, Michele LaRue, Dorea Kellem
Feb 18, 2021 -

Donley Ford of Ashland responded

Thank you for the positive review! We look forward to assisting you further in the future!

February 12, 2021

I've always been satisfied with the quality service I get at Donley. Ron, in service, has always been great. Communicates very well. I trust the mechanics and really appreciate the extras you get at this dea More

by wkhenry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer
Feb 12, 2021 -

Donley Ford of Ashland responded

Thank you for the fantastic review! We'll be sure to share this with Ron and the rest of the team! We look forward to assisting you again in the future!

February 12, 2021

Donley Ford-Lincoln of Ashland has repeatedly given me trusted attention and service. Their associates are consistently helpful and friendly. And in this time of COVID-19, they are especially careful in f More

by WHTWNGBURKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer, Ben
Feb 12, 2021 -

Donley Ford of Ashland responded

Thank you for the positive review! Safety always comes first! We look forward to working with you again in the future!

February 08, 2021

Customer service is great always willing to help and extremely friendly even when I called Ron in the service department and I was stuck in Illinois with unexpected troubles More

by Cjwalter97
Recommend Dealer
Yes
Employees Worked With
Ron
Feb 09, 2021 -

Donley Ford of Ashland responded

Thank you for the wonderful review! We're glad to hear that we could be of service even from a distance! We look forward to assisting you more in the future!

February 05, 2021

Service was completed quickly and professionally by technicians. Ron Keiffer always keeps you apprised of vehicle progress and any additional work that may be needed currently or what might be conside More

by LEHR41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Kiefer
Feb 08, 2021 -

Donley Ford of Ashland responded

Thank you for the great review! Ron and the team will be glad to hear they exceeded your expectations and we look forward to your next visit!

February 04, 2021

Service was done in a timely manor .Ron does a great job getting are vehicles in and out on time. They have a very good service department. More

by rjackson117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Donley Ford of Ashland responded

Thank you for the great review! We'll share this with Ron and the rest of the team and we look forward to your next visit!

January 31, 2021

Ron Keiffer in the service department was very friendly and helpful. Service was done in a timely manor as I waited while my vehicle was worked on. More

by PegY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer
Feb 02, 2021 -

Donley Ford of Ashland responded

Thank you for the 5 Star review! We'll share your review with Ron and the rest of the team and we look forward to working with you again!

January 29, 2021

Always treat customers #1. Ben does a great job scheduling our vehicles for service maintenance. Always provide a report showing all items checked and ones taken care of that need attention. Thank More

by sakhbenner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 02, 2021 -

Donley Ford of Ashland responded

Thank you for the fantastic review! We'll be sure to share this with Ben and the rest of the team and we look forward to your next visit!

January 28, 2021

Always fast and always cheaper than other dealerships they do great work always keeps me updated on when my vehicle will be done and how much it will be More

by kidsphone0506
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Black
Jan 28, 2021 -

Donley Ford of Ashland responded

Thank you for the awesome review! We value your business and look forward to your next visit!

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