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Donley Ford of Ashland

Ashland, OH

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rated
510 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Ashland team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Ashland location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Ashland have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Ashland professionals.
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1641 Claremont Ave

Ashland, OH

44805

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Showing 510 reviews

July 06, 2021

The receptionist at the service desk was exceptional, friendly and knowledgeable. More

by B, Robertson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tegan Moyer
Jul 06, 2021 -

Donley Ford of Ashland responded

Thank you for the positive review! We will she this with them and we look forward to your next visit!

July 02, 2021

Everything about Donley Ford of Ashland service was excellent, awesome fellas, ILL BE BACK More

by septsp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele LaRue, Taylor Easum
Jul 02, 2021 -

Donley Ford of Ashland responded

Thanks for the fantastic review! We're glad we were able to assist you! Taylor and the team will be happy to hear it and we look forward to working with you more later on down the road!

June 29, 2021

Awesome service as usual! Everyone at this dealership is always friendly, easy to talk to and work with. I will always buy and get my vehicles serviced here! More

by CARYNORTH2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richelle Schunatz
Jun 29, 2021 -

Donley Ford of Ashland responded

Thank you for the wonderful review! We're always happy to hear from our repeat customers! Thank you for continuing to do business with us, we truly look forward to your next visit!

June 28, 2021

Good service. Friendly. Didn't take long to get my car in and finished. More

by BOWILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keifer
Jun 29, 2021 -

Donley Ford of Ashland responded

Thank you for awesome review! We will share this with Ron and the rest of the team and we look forward to your next visit!

June 28, 2021

Was there for an oil change. Called , got an appointment, and as ready for me when I showed up. Friendly, quick service department. Thank you More

by HAUPRICHT35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jun 29, 2021 -

Donley Ford of Ashland responded

Thank you for the positive review! We are glad to hear the team was able to get your car serviced quickly and get you on your way! Your time is valuable to us! Thanks again for your business and we look forward to assisting you more in the future!

June 20, 2021

I appreciate that the service provided is always consistent. I have been a customer of Donley's for many years and appreciate how Ron Keiffer and the rest of the staff keep things running smoothly. More

by stevickrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
there was a young lady I dont't remember her name she was very good
Jun 21, 2021 -

Donley Ford of Ashland responded

Thank you for the wonderful review! We always enjoy hearing from our repeat customers, your business is truly valued! We will share this with Ron and the rest of the team and we look forward to working with you more for years to come!

June 15, 2021

I scheduled an oil change and tire rotation on my Focus for my trip. They did not rotate the tires, nor did they call me to let me know this. I picked up my car at 7:45pm. I worked until 1 AM getting the F More

by pastorjoey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember the young lady's name at the service desk at closing time
Jun 15, 2021 -

Donley Ford of Ashland responded

Thank you for the review. Our team will be looking into this to see where the disconnect happened. We truly value your business and would hate to lose you as a customer! If you would like to speak with us more regarding this issue, please don't hesitate to reach out to our Customer Relations Advisor, Connor, at 7403922222 Ext: 3004. We would appreciate the opportunity to correct this issue!

June 15, 2021

Great service here! Ron Keiffer makes sure everything goes very smoothly. I've always had a good experience here. Would definitely recommend to anyone looking for great service. More

by ASNODGRA24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Kieffer
Jun 15, 2021 -

Donley Ford of Ashland responded

Thank you for the wonderful review and recommendation! We are always happy to hear from our repeat customers! Your business is truly valued! We will share this with Ron and the team and we look forward to working with you more for many years to come!

June 07, 2021

I’ve had a couple very good experiences there. I will go back. Everybody is friendly and dealership as well-maintained. I am on my second F150 truck. My son has also bought two. Keep up the good work More

by FALCONS_46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Weiss
Jun 11, 2021 -

Donley Ford of Ashland responded

Thank you for the awesome review! Congratulations on the second f-150! We're always happy to help! Let us know if you have any questions along the way and we look forward to working with you again in the future!

June 05, 2021

The Service & Parts department Teams were very accommodating and courteous. They both went the extra mile to provide a great repair experience. Many Thanks to Donley Ford Ashland! It's Alw More

by jeff10jm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer, Raquel Copley, Mike Jackson, Scott (In Parts)
Jun 11, 2021 -

Donley Ford of Ashland responded

Thank you for the fantastic review and recommendation! It is always a pleasure to hear from our repeat customers! Your business is truly valued and we look forward to your next visit!

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