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Donley Ford of Ashland

Ashland, OH

4.6
510 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Ashland team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Ashland location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Ashland have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Ashland professionals.
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1641 Claremont Ave

Ashland, OH

44805

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Showing 510 reviews

October 23, 2022

So far this dealership has been great. I would highly recommend them to anyone who is in need of a new vehicle. More

by rebeccakidney2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Collins
Oct 25, 2022 -

Donley Ford of Ashland responded

Thank you for your kind words, we really appreciate it. We strive to provide a great experience every time you come in. If there is anything you need please don't hesitate to reach out. We hope to earn your business again in the future.

October 15, 2022

We have dealt with Donley Ford for several years and have always had great service. Everyone is always so friendly. More

by CHARLESFULK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer
Oct 18, 2022 -

Donley Ford of Ashland responded

Thank you for your feedback. We appreciate you more than you know and are here when you need us again in the future.

October 04, 2022

Nate Lenzer at Donley Ford was great to work with on the purchase of our truck! He was professional and efficient and I appreciated a no-pressure sales experience. Thank you very much. More

by Wingman1967
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lenzer
Oct 07, 2022 -

Donley Ford of Ashland responded

Thank you for your kind words. We strive to provide this kind of experience every time. We are so happy you were able to get into your truck and enjoyed the process. We look forward to earning your business again in the future! Enjoy your new ride!

September 28, 2022

Ron K. In service dept. is the greatest. He is always friendly and very helpful. More

by fisherfred945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Donley Ford of Ashland responded

Thank you so much for your feedback! We are so happy that you are satisfied with the service you received and that Ron took good care of you. We are here when you need us in the future.

September 27, 2022

Good service, I haven't seen my Reward points added as yet. Should be added at time of service. Ron was very helpfull. More

by onie1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ron in service.
Oct 03, 2022 -

Donley Ford of Ashland responded

Thank you for the wonderful review. We're glad you enjoyed your visit with us and we look forward to your next visit. We will reach out to Ron on your Rewards points, just to make sure they've been added. Thank you for choosing Donley Ford of Ashland! Update: We have confirmed that your points for your service, have been awarded. If you still do not see the points, please contact Ron Keiffer at 419-281-3673 x1054. Thanks again for choosing Donley Ford of Ashland!

September 26, 2022

Very helpful. Explained things pretty well. Salesman was not high pressure. A few games were played about the extended warranty prices but that was not the sales More

by Iwasbluffing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tegan Moyer
Sep 28, 2022 -

Donley Ford of Ashland responded

Thank you for submitting your feedback. I'm sorry to hear about the extended warranty pricing issues. Please feel free to reach out to either Connor Black or Amber Dayton at 740-392-2222 to discuss this more in-depth if you would like. We truly appreciate you and hope to earn your business again in the future. Enjoy your new ride!

September 26, 2022

They worked very efficiently to make sure I was happy! They truly are all hard workers and we’re very pleasant! This was the best experience in a dealership that I have had! More

by Emilly.blanton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris - finance dept, Tegan Moyer, Jeff Myers
Sep 28, 2022 -

Donley Ford of Ashland responded

Thank you so much for your kind words. We strive to provide this kind of experience every time. We look forward to earning you business again in the future. Enjoy your new ride!

September 14, 2022

The Service and parts department both provide amazing customer service. Quality service and communication! The parts department is always on top of my orders and let’s me know if there are any parts they More

by fleckshighperformance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raquel, Adam and Mike
Sep 15, 2022 -

Donley Ford of Ashland responded

Thank you for your feedback. We appreciate the kind words. This is the kind of experince we always want you to have when you work with us. As always, we are here when you need us and look forward to helping you again in the future.

September 14, 2022

Great dealership no high pressure sales got a great deal a great place to buy a truck More

by charlesmotson53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Collins
Sep 15, 2022 -

Donley Ford of Ashland responded

Thank you for your feedback. We appreciate the kind words and hope to earn your business again in the future. Congratulations on your purchase and enjoy your new ride.

September 11, 2022

Nate was awesome to work with! !! He got us what we wanted and was very knowledgeable in telling us about the F-150 we were buying. He took his time with us and listened to our nee More

by Happy Ford F-150 Owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Myers, Nate Lenzer, Tricia Kinney
Sep 12, 2022 -

Donley Ford of Ashland responded

Thank you so much for your kind words. We are so happy that you walked away with the truck you wanted and are happy with your experience with Nate. We appreciate you and look forward to earning your business again in the future. Enjoy your new truck!

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