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Donley Ford of Ashland

Ashland, OH

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510 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Ashland team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Ashland location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Ashland have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Ashland professionals.
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1641 Claremont Ave

Ashland, OH

44805

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Showing 510 reviews

October 27, 2021

i got what was promised when i bought my service agreement. getting what you pay for is rare anymore. More

by brblaughlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
raquel.
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Oct 27, 2021 -

Donley Ford of Ashland responded

Thank you for the 5 Star review and positive feedback! We will share this with Raquel and the team and we look forward to assisting you more later on down the road. Thanks again for choosing Donley Ford of Ashland!

October 06, 2021

Awesome job! great communication friendly people!Like to come back to our hometown business ,great job! More

by sarah.vandyke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
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Oct 08, 2021 -

Donley Ford of Ashland responded

Thank you for the 5 Star review. We always appreciate working with repeat customers, your business is truly valued! Michele will be happy to hear your positive feedback. Please reach out if you have any questions or concerns along the way, we hope to work with you more in the future!

October 05, 2021

Ron and Raquel are awesome. They provide fantastic customer service, they're very thorough and communicate well when going over our car's service. And the technicians are always professional and frien More

by waynef415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer, Raquel Copley
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Oct 08, 2021 -

Donley Ford of Ashland responded

Thank you for the wonderful feedback, this is great to hear! We will share this with Ron and Raquel and we look forward to working with you again. Thanks again for choosing Donley Ford of Ashland!

October 02, 2021

Always helpful, always knows the cars and can answer all our questions and ALWAYS Very reliable! More

by ASHDEPPERT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2021 -

Donley Ford of Ashland responded

Thank you for the wonderful review. We always enjoy hearing from our repeat customers, your business is truly valued! We will share this with Josh and the team and we hope to work with you more along the way!

September 30, 2021

Ron is always the best. Trustworthy and so friendly. I highly recommend and will keep coming back. More

by shanna.rasmussen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
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Sep 30, 2021 -

Donley Ford of Ashland responded

Thank you for the wonderful review and recommendation! We always appreciate hearing from our repeat customers, you business is truly valued. We will share this with the team and we look forward to assisting you for many more years to come!

September 22, 2021

I always receive excellent service and the people there are really great at what they do and they are very good with customers More

by R.SHAMBAUGH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Kiefer
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Sep 28, 2021 -

Donley Ford of Ashland responded

Thank you for the 5 Star review. We always enjoy hearing from our repeat customers, your business is truly valued! We will share this with the team and we look forward to assisting you more for many years to come!

September 16, 2021

You service department provides excellent service. My only problem is that a car with only 59000 mile shouldn't have to come in to have $1000 DOLLAR chip to keep the car functional to operate. More

by CAROLTOMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer
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Sep 17, 2021 -

Donley Ford of Ashland responded

Thank you for the 5 Star rating. We understand your frustration. Please let us know if you have any other questions or concerns, we would be happy to assist!

September 14, 2021

All employees are very professional. Service department is who I went. Everyone is always professional. More

by nitachill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tegan Moyer
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Sep 16, 2021 -

Donley Ford of Ashland responded

Thank you for the 5 Star review and positive Feedback. The team will be happy to hear it! We look forward to working with you more in the future!

September 13, 2021

Ron always provides great customer service. Pays attention to your situation and always comes up with the right solution. Great professional service with a great price. More

by LEHR41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Kiefer is a great asset to Donley Ford.
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Sep 13, 2021 -

Donley Ford of Ashland responded

Thank you for the wonderful review! We always appreciate hearing from our repeat customers, your business is truly valued. We will share this with Ron and the rest of the service team and we look forward to working with you more along the way!

September 13, 2021

Always excellent!!! Service and sales are always great!!! Would highly recommend them to anyone anytime More

by anderson5910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Raquel
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Sep 16, 2021 -

Donley Ford of Ashland responded

Thank you for the wonderful review and recommendation. We always appreciate hearing from our repeat customers, your business is truly valued! We will share this with the team and we look forward to your next visit. Thanks again for choosing Donley Ford of Ashland!

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