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Donley Ford of Ashland

Ashland, OH

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510 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Ashland team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Ashland location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Ashland have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Ashland professionals.
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1641 Claremont Ave

Ashland, OH

44805

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Showing 510 reviews

January 28, 2022

Very nice employees very professional. very fast but very good getting job done correctly and follow up quick and fast More

by LADYWALMART2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raquel service
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Jan 31, 2022 -

Donley Ford of Ashland responded

Thank you for the excellent review. The team will be ecstatic to hear they left a lasting impression on another customer. We thank you again for choosing Donley Ford of Ashland, and we hope to work with you more along the way!

January 26, 2022

As always, Donley’s employees are great to work with. Professional, friendly, and always informative. I’ll be back when I need another truck. More

by PICKWORTH3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richelle Schunatz
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Jan 26, 2022 -

Donley Ford of Ashland responded

Thank you for the wonderful review! We're always glad to hear from a return customer, your business is truly valued! We look forward to working with you again and as always, thank you for choosing Donley Ford of Ashland.

January 20, 2022

Service woman was great. Fast service and very helpful. Follow up appointment for nail in tire was timely. More

by icevixin2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel in service department
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Jan 26, 2022 -

Donley Ford of Ashland responded

Thank you for the 5 Star review and positive feedback. We're glad the team was able to get you taken care of quickly and back on the road. We look forward to working with you more in the future and we thank you for choosing Donley Ford of Ashland!

January 19, 2022

Ron is always friendly and eager to assist me. I would definitely recommend Donely Fordsservice department. More

by nataliebar9987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
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Jan 26, 2022 -

Donley Ford of Ashland responded

Thank you for the 5 Star review. We are always ecstatic to hear from return customers and truly value your business with us! We will share this with Ron and the team and we look forward to your next visit!

January 19, 2022

Very professional, competent technician, and service representative! clean waitng area and restroom. Prompt service.. thanks More

by sivelyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tegan Moyer
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Jan 26, 2022 -

Donley Ford of Ashland responded

Thank you for the wonderful review! We take pride in providing everyone with an exceptional experience! Thank you for choosing Donley Ford of Ashland and we hope to work with you more along the way!

Jan 27, 2022 -

sivelyc responded

I was very impressed with your service department!!! Chuck Sively

January 18, 2022

Every time I am at the dealership, I get a sense of team unity. That every staff member is focused on caring for the customer in whatever way that they can. More

by Jebadi37
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer
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Jan 18, 2022 -

Donley Ford of Ashland responded

Thank you for the lovely review, we really appreciate you taking the time to leave your feedback! We truly enjoy hearing from our return customers, your business is extremely important to us. We thank you for being a valued Donley customer and we look forward to your next visit!

January 18, 2022

It was pretty good overall. I wish I didn't have to continue bringing the vehicle back to get fixed. More

by cayleb13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tegan Moyer, Richelle Schunatz
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Jan 26, 2022 -

Donley Ford of Ashland responded

Thank you for taking the time to leave us your feedback. We understand your frustrations. If you would like to speak to someone further about this, please reach out to our General Sales Manager-Matt Weiss, at 4192813673 Ext:1002.

January 10, 2022

I received excellent service and was checked in immediately upon arrival. The lady explained the results of my inspection also and what to expect inthe future. More

by brenda_mcvicker09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i dont remember
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Jan 10, 2022 -

Donley Ford of Ashland responded

Thank you for the 5 Star review. We're so glad to hear you enjoyed your experience here with us. We take pride in providing every customer with a truly exceptional experience, no matter the task or department! Please let us know if we can assist any further in the future and once again, thank you for choosing Donley Ford of Ashland!

January 03, 2022

Worked with Ron for many years and he always goes above and beyond to get you car serviced in a professional manner. Donely Ford takes good car of my cars. More

by msloan2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
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Jan 03, 2022 -

Donley Ford of Ashland responded

Thank you for the wonderful review. We always enjoy hearing from our long term customers, you business is truly valuable to us! We appreciate you taking the time to leave us your feedback and we sincerely look forward to your next visit!

December 31, 2021

Speedy service. Right on time, no waiting.Job was completed without a hitch. Truck was washed and ready for me in no time at all. I would recommend them to friends. More

by rjswiatek53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raquel
Report | Print
Jan 03, 2022 -

Donley Ford of Ashland responded

Thank you for the fantastic review and recommendation! We're glad the team left a lasting impression on yet another customer. We hope to work with you more along the way and please let us know if you have any questions or concerns arise!

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