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Donley Ford of Ashland

Ashland, OH

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510 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Ashland team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Ashland location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Ashland have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Ashland professionals.
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1641 Claremont Ave

Ashland, OH

44805

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Showing 510 reviews

April 04, 2022

Great work and great customer care as usual. Work was completed on time too. Thanks More

by davhans5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name but it was the young lady I gave the keys to service
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Apr 05, 2022 -

Donley Ford of Ashland responded

We appreciate your positive feedback. We will share this with Raquel in Service and we hope to work with you more along the way! Thanks for choosing Donley of Ashland for your vehicle service needs!

April 04, 2022

The dealer ship is very nice and always going to go out of there way to help you and make sure you are taken care of. More

by boebelusmc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tegan Moyer
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Apr 05, 2022 -

Donley Ford of Ashland responded

Thank you for the 5 Star review and congratulations on your New Ford Maverick! We hope you enjoy your new ride and we look forward to working with you again in the future. Thanks for choosing Donley Ford and Tegan for your new vehicle purchase!

April 04, 2022

I Always leave here with the car I love, and receive great service from the dealership! More

by ADAUSTINN17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Anderson
Other Employees : Rickey Maffett
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Apr 05, 2022 -

Donley Ford of Ashland responded

Thank you for the wonderful review, this is what we love to hear! Please let us know if you have any questions along the way, the team is always here to help. Thanks again for continuing to choose Donley Ford of Ashland!

March 30, 2022

They are a Friendly and kept me informed on every aspect of my service,and have been doing so for many years. More

by snader111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raqual and Ron
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Apr 04, 2022 -

Donley Ford of Ashland responded

Thank you for the awesome review. The service team will be happy to hear your positive feedback. Thank you for being a valued Donley customer and we look forward to your next visit!

March 30, 2022

Always helpful and pleasant. Great service department, always on time and able to get my vehicle in when needed More

by SMCHANCE98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raquel
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Apr 04, 2022 -

Donley Ford of Ashland responded

Thank you for the wonderful review. We always enjoy hearing from our long-term clientele, your feedback is truly important to us! Thanks again for continuing to choose Donley Ford of Ashland and we sincerely look forward to your next visit!

March 30, 2022

I visited 3 Donley Ford locations, and they were all very professional and helpful and not pushy at all. Their cars were all clean and fixed, and ready to be bought. Their warranty and service after the purc More

by AaronV
Recommend Dealer
Yes
Employees Worked With
Josh Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nas Nixon
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Apr 04, 2022 -

Donley Ford of Ashland responded

Thank you for taking the time to leave us your feedback. We're happy to hear your experience with us was a positive one. Please let us know if you have any questions along the way, the team is always here to help! Thanks again for choosing Donley Ford of Ashland!

March 28, 2022

The recall appointment was on time. The work was done quickly and courteously. People were all professional. More

by RNUSSB2330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keifer
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Mar 29, 2022 -

Donley Ford of Ashland responded

Thank you for the 5 Star review. We're glad to hear the team was able to get you in and out quickly and back on the road! We hope to work with you more along the way and thanks again for choosing Donley Ford of Ashland!

March 28, 2022

The dealership service center team was prompt, friendly and attentive to my vehicle needs. I would recommend Donley Ford of Ashland for your vehicle service needs. More

by CHeimlich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer
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Mar 29, 2022 -

Donley Ford of Ashland responded

Thank you for the 5 Star review and recommendation. We're happy to hear the team exceeded expectations! We truly appreciate you choosing Donley for your vehicle service needs! Please let us know if you have any questions along the way, the team is always here to help.

March 28, 2022

Logan and everyone I saw at Donley was the nicest I have ever been treated at a dealership and I am 40 yrs old if that says anything which is allot. I love my new truck and have nothing but nice things to s More

by 1338christian.brannon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nas Nixon
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Mar 29, 2022 -

Donley Ford of Ashland responded

Thank you for the fantastic review and recommendation! It's always a pleasure to hear that the team met and exceeded another customers expectations! Please let us know if you have any questions along the way and we truly look forward to working with you more along the way.

March 26, 2022

Ron always does a great job of making sure my car is taken care of. More

by pastortedmason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron in service
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Mar 29, 2022 -

Donley Ford of Ashland responded

Thank you for the 5 Star review. Ron and the team will be happy to hear your positive feedback. We always enjoy hearing from long-term customers, your feedback is truly important to us! Thank you for continuing to be a valued Donley customer!

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