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Donley Ford of Ashland

Ashland, OH

not yet
rated
510 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Ashland team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Ashland location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Ashland have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Ashland professionals.
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1641 Claremont Ave

Ashland, OH

44805

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Showing 510 reviews

May 02, 2022

My experience was excellent and service personnel cared about my needs. I was going on a long trip and needed a works oil change. I was on the schedule the next day and everything was cared for better than More

by JIGSAWDAVE
Recommend Dealer
Yes
Employees Worked With
Service Dept.
May 03, 2022 -

Donley Ford of Ashland responded

Thank you for the wonderful review. We love to hear that the team provided you with excellent service! We will share this with the Service Department Crew and we look forward to your next visit with us. Thank you for choosing Donley Ford of Ashland!

April 30, 2022

A very communicative group of people! Quick on paperwork and kind to work with! Thanks guys! More

by Eppo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tegan Moyer
May 02, 2022 -

Donley Ford of Ashland responded

Thank you for the 5 Star review. We're happy to hear that you enjoyed purchasing with us. Please let us know if you have any questions along the way. We will share this with the team and we thank you for choosing Donley Ford of Ashland!

April 28, 2022

Love Donelly Ford of Ashland. Friendly, polite, and clean. Wonderful sales people. Tegan is a great salesman. So helpful, knowledgeable, polite and kind. Have bought 3 vehicles fr More

by Reed3202
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tegan Moyer
May 02, 2022 -

Donley Ford of Ashland responded

Congratulations on your Bronco Sport purchase, we hope you absolutely love it! We truly value hearing from repeat clientele, your feedback is very important to us. Thank you for continuing to be a valued Donley customer and we look forward to working with you more, for many years to come!

April 26, 2022

Rickey was very helpful and patient with me. I got my dream car. Thank you so much Donley Ford you guys did awesome! More

by marinom1587
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rickey Maffett
Apr 28, 2022 -

Donley Ford of Ashland responded

Congratulations on your New Bronco Sport, we hope you love it! Feel free to reach out if you have any questions along the way, the team is always here to help. Thanks again for choosing Donley Ford of Ashland for your new vehicle purchase, we hope to work with you more along the way!

April 26, 2022

Timely on oil & filter change also had a issue with GPS on a trip called service manager for help. He remembered that and looked at the gpa for me and reset it. So nice to take care of my issue. Thanks so More

by chrisw4306
Recommend Dealer
Yes
Employees Worked With
Service Mike Jackson Raquel and Ron
Apr 28, 2022 -

Donley Ford of Ashland responded

Thank you for the 5 Star review. We're glad to hear the manager was able to get you taken care of and back on the road. We will share this with Mike and the crew and we look forward to assisting you more along the way. Thanks again for choosing Donley Ford of Ashland!

April 25, 2022

Tegan and Donley ford were very helpful in getting my new truck ordered. Thanks for your help. More

by U91101miller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tegan Moyer
Apr 28, 2022 -

Donley Ford of Ashland responded

Congratulations on your New F-150 purchase, awesome color choice! We're glad you enjoyed your experience here with us. We hope to work with you again in the future. Please let us know if you have any questions along the way and thanks again for choosing Donley Ford of Ashland!

April 24, 2022

They looked for everything I wanted in my new car! Family friendly!! The only car place too shop! More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rickey Maffett
Apr 25, 2022 -

Donley Ford of Ashland responded

Thank you for the positive feedback. Rickey and the team will be happy to hear you enjoyed your visit with us. Please let us know if you have any questions along the way and thanks again for choosing Donley Ford of Ashland for your Pre-Owned vehicle purchase!

April 23, 2022

Ron Keiffer and the whole team at the service center do a great job! They truly understand outstanding customer service! My service was performed timely and well. We will continue to use Donley Ford Service More

by LJCELLAR56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keiffer
Apr 25, 2022 -

Donley Ford of Ashland responded

Thank you for the wonderful review. Ron and the team will be happy to hear they made a lasting impression! We truly look forward to working with you more along the way. Thanks again for choosing Donley Ford of Ashland for your vehicle service needs!

April 22, 2022

Got truck in promptly. Work was done quickly. The recalls were completed and headrests replaced. Professional atmosphere. More

by RNUSSB2330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Keifer
Apr 22, 2022 -

Donley Ford of Ashland responded

Thank you for the wonderful review. Ron and the team will be excited to hear you enjoyed your visit here with us. We hope to work with you more along the way and keep your Ford running in tiptop shape!

April 21, 2022

We are glad we were able to work out a deal here. They were helpful and professional. More

by wyattclemens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tegan Moyer
Apr 22, 2022 -

Donley Ford of Ashland responded

Thank you for the wonderful review. We're glad the team was able to put together a deal for you. We hope you and your family enjoy your new ride! Thanks for choosing Donley Ford of Ashland for your vehicle purchase, we hope to work with you more along the way!

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