Done Deal Motors
Canton, MA
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Deceptive practices, false advertising I almost bought a car at Done Deal and had to back out at the last minute because they failed to disclose the history of the car upfront. They adverti I almost bought a car at Done Deal and had to back out at the last minute because they failed to disclose the history of the car upfront. They advertised that the timing belt and water pump had been recently replaced. They failed to explain that the entire engine, turbo, and all accessory parts were replaced as well - 3 pages of parts, over $8,000 of work that the Done Deal guys said they "didn't know about". I only found out because I insisted on seeing the prior service records that documented the timing belt and water pump replacement before signing the purchase agreement. There's no way they didn't know about the engine replacement since the timing belt and water pump replacement were documented on the same service order! Someone on their team decided to advertise only the normal replacement parts and leave out the rest. Nick tried to say I was getting a good deal because it was a brand new engine, but avoided owning up to the fact that Done Deal had lied to me and conveniently not mentioned the engine replacement until I insisted on seeing the service records. They have now changed the online listing for the car to say "with 82,000 all original miles". That is a 100% lie, original miles means original engine. Don't trust these guys! More
I got my dream car my first try with Done Deal Motors. I am an Infiniti owner when I never thought I could be. If it wasn't for DDM, I wouldn't be in the amazing situation I am currently in. I have never b I am an Infiniti owner when I never thought I could be. If it wasn't for DDM, I wouldn't be in the amazing situation I am currently in. I have never been to a dealer ship that was so professional and make sure your every want and needs are fufilled. The employees go out of their way to make things awesome. It was fast and easy. I got my dream car within 30 minutes tops. Thank you Nicholas Fonda's, Dimity Golub, Chad Gnirk, Shaunie Turner, and Edward Pavlotsky More
The Way Car Buying Should Be. I was sent to Done Deal by my long time mechanic and owner at Centrak Automotive, in Hyde Park, Ma. From the moment I pulled up, I sensed a different I was sent to Done Deal by my long time mechanic and owner at Centrak Automotive, in Hyde Park, Ma. From the moment I pulled up, I sensed a different car buying experience. From the friendly non pushy greeting to the end of the sale, it was exactly what it should be like. The 2013 Mazda CX-9 Grand Touring was just what our family needed. My wife has enjoyed the vehicle. Thank you to Dmitry for making it a Done Deal experience. More
Repeat Customer This is my second vehicle that I bought at Done Deal , they are very friendly and have great vehicles in stock. Salesmen are knowledgeable and the veh This is my second vehicle that I bought at Done Deal , they are very friendly and have great vehicles in stock. Salesmen are knowledgeable and the vehicles are priced right. I was in and out with my new vehicle in less than 3 hours , that includes trading in my old vehicle and getting my new vehicle on road. Thanks guys will be back when my wife is ready for her new vehicle!! I would highly recommend if you are looking for specialty vehicle. More
Feeling great about it I found the jeep I was looking for and the guys handled everything professionally. I would buy from them again without a doubt. Thanks Done Deal! I found the jeep I was looking for and the guys handled everything professionally. I would buy from them again without a doubt. Thanks Done Deal! More
Great experience! I brought my 19 year old son for his first used car shopping experience. I warned him on our way over that it would be "painful" but Done Deal Motors I brought my 19 year old son for his first used car shopping experience. I warned him on our way over that it would be "painful" but Done Deal Motors had the make and model of the car he wanted. Well, I can say that it was far from painful.... it was actually enjoyable. They were fair, straight-forward, helpful, and honest. I would go back again and again and will recommend this dealership. More
Amazing customer service I recently purchased a used car from Done Deal and must say it was the best experience I have ever had at a car dealer. After I discovered a problem w I recently purchased a used car from Done Deal and must say it was the best experience I have ever had at a car dealer. After I discovered a problem with the car after purchase, Dmitry and his staff moved to correct it immediately with professionalism and speed, and with a focus on my satisfaction. I found everyone I came in contact at Done Deal - Dmitry, Eddie, Adam, Shauni, Leo, and Alex - all extremely knowledgeable, professional, polite and friendly, with impeccable customer service. I would highly recommend them. More
Service and protection.. This local dealership has been very supportive and followed thru on promises, I recommend these folks to friends and family! Ed and Matthew were eas This local dealership has been very supportive and followed thru on promises, I recommend these folks to friends and family! Ed and Matthew were easy to deal with! Larry C Easton, MA More
Professional and friendly My experience with Done Deal was a fantastic one. Everyone was so friendly and professional. I would recommend this place to anyone. The whole process My experience with Done Deal was a fantastic one. Everyone was so friendly and professional. I would recommend this place to anyone. The whole process was smooth and quick! More
Auto Negotiators Unlimited says yes Hello, My company above and Me John Walsh, Brought a customer of ours to this dealership today' We met with Nick and right away was pleased by what a Hello, My company above and Me John Walsh, Brought a customer of ours to this dealership today' We met with Nick and right away was pleased by what a nice person he is. He allowed us to drive a specialty car they don't usually do. Coming back and deciding we wanted the car he worked numbers in a very pleasant way. Totally transparent and understanding where we need more work to make a deal. But I was very impressed with both the dealer and the Nick in the way our Negotiations worked. I will be coming to this dealer with more customers and recommend them very highly John M Walsh Auto Negotiators Unlimited More