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Dondelinger Ford

Grand Rapids, MN

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13 Reviews

1510 South Pokegama Avenue

Grand Rapids, MN

55744

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Showing 13 reviews

November 09, 2023

Been waiting almost two months to get car fixed, first time the mechanic didn’t get it right on what was wrong with it, had to order another part he thinks is correct and now waiting another 3 weeks to ge More

by brown1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
February 17, 2021

I went in looking to buy a used truck because mine died and I just needed a cheap used truck. When they found out I could not pay cash I was treated like garbage. After THREE WEEKS of pushing me around I l More

by Skiingmn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Floor manager, and Chris
December 08, 2020

Highly recommend Joe @ Dondelinger Ford! We seriously had the best service ever. Everyone is soooo friendly and fun, yet professional! 😊 this was my first time buying a brand new car and Joe was seriously g More

by TaeliT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
September 06, 2020

tom was very friendly and the day was fun it is a very nice truck thanks a lot I get my service done there all the time will be back More

by john.kolar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tom mcmullen
August 08, 2020

New pickup Joe found me the pickup I wanted and delivered it. I love it, but wish I knew about the 6,000 rebate that came up as then maybe I would have went that More

by junkerlog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
February 04, 2020

2015 Edge Heater problem.. Told them heat only blows out the defrost wife brought it in they "looked at it" 2hours tell wife it works fine. She pays $140.00 goes out to the car heater still doesn't work. Sh More

by Josh
Recommend Dealer
No
Employees Worked With
Service manager
February 11, 2019

Very excellent service. I am very happy with the service I have gotten at Dondelinger! Very customer oriented and friendly staff! They helped me in a timely fashion and was c More

by Amyjo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Oviatt
November 30, 2018

Truck rides like a trampoline Truck rides like a trampoline they acknowledged that it does but nothing was done, they recommended alignment,truck has only 15,000 miles and must ha More

by f150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh form service
November 30, 2018

Very Pleased I brought my 2013 Ford Expedition to Dondelinger Ford for routine maintenance. As I approached the Service Desk, I noticed that two FREE COUPONS had More

by Ron in GR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Counter Customer Service Representatives
November 27, 2018

Fast and easy I was happy with the person I dealt with. He listened to what I was looking for and found a vehicle that fit my needs. He was able to get me a price More

by Pitty19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Tubbs
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