Dondelinger Ford
Grand Rapids, MN
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Been waiting almost two months to get car fixed, first time the mechanic didn’t get it right on what was wrong with it, had to order another part he thinks is correct and now waiting another 3 weeks to ge time the mechanic didn’t get it right on what was wrong with it, had to order another part he thinks is correct and now waiting another 3 weeks to get part put in, very bad service and communication More
I went in looking to buy a used truck because mine died and I just needed a cheap used truck. When they found out I could not pay cash I was treated like garbage. After THREE WEEKS of pushing me around I l and I just needed a cheap used truck. When they found out I could not pay cash I was treated like garbage. After THREE WEEKS of pushing me around I left without a truck. I was meet with resistance the entire process. I have never been treated like this at any dealership I would not recommend this place. More
Highly recommend Joe @ Dondelinger Ford! We seriously had the best service ever. Everyone is soooo friendly and fun, yet professional! 😊 this was my first time buying a brand new car and Joe was seriously g the best service ever. Everyone is soooo friendly and fun, yet professional! 😊 this was my first time buying a brand new car and Joe was seriously great! More
New pickup Joe found me the pickup I wanted and delivered it. I love it, but wish I knew about the 6,000 rebate that came up as then maybe I would have went that Joe found me the pickup I wanted and delivered it. I love it, but wish I knew about the 6,000 rebate that came up as then maybe I would have went that way. More
2015 Edge Heater problem.. Told them heat only blows out the defrost wife brought it in they "looked at it" 2hours tell wife it works fine. She pays $140.00 goes out to the car heater still doesn't work. Sh the defrost wife brought it in they "looked at it" 2hours tell wife it works fine. She pays $140.00 goes out to the car heater still doesn't work. She goes right back in tells the guy it still don't work he comes out oh yeah it doesn't work does it.. well we dont have the parts to fix it now so make an appointment to have it fixed! WTH was the 140.00 for! Not the first time this has happened clame work was done but really nuthing was done! Worst dealer in MN!!! Now I have to drive 3hrs to have work done on the car :( More
Very excellent service. I am very happy with the service I have gotten at Dondelinger! Very customer oriented and friendly staff! They helped me in a timely fashion and was c I am very happy with the service I have gotten at Dondelinger! Very customer oriented and friendly staff! They helped me in a timely fashion and was courteous as I was waiting! More
Truck rides like a trampoline Truck rides like a trampoline they acknowledged that it does but nothing was done, they recommended alignment,truck has only 15,000 miles and must ha Truck rides like a trampoline they acknowledged that it does but nothing was done, they recommended alignment,truck has only 15,000 miles and must have been off right from factory,I am looking at $1000.00 for new tires to help with ride and also correct alignment issues More
Very Pleased I brought my 2013 Ford Expedition to Dondelinger Ford for routine maintenance. As I approached the Service Desk, I noticed that two FREE COUPONS had I brought my 2013 Ford Expedition to Dondelinger Ford for routine maintenance. As I approached the Service Desk, I noticed that two FREE COUPONS had expired. I showed them to the CSR who quickly checked with the "Powers to Be" and it was determined that they would honor them both! Great...and a free wash was also added. I'll be back even after my coupons expire. More
Fast and easy I was happy with the person I dealt with. He listened to what I was looking for and found a vehicle that fit my needs. He was able to get me a price I was happy with the person I dealt with. He listened to what I was looking for and found a vehicle that fit my needs. He was able to get me a price I was very comfortable with. The experience was very positive. More